Smartsupp vs Certainly – Find the Best Fit for You

Trying to decide between Smartsupp and Certainly? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

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In-Depth Comparison of Smartsupp and Certainly

Product
Review & Ratings

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Description

Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp

Certainly is a robust live chat software designed to enhance customer engagement and support for businesses. This platform provides comprehensive tools for real-time communication with customers, enabling organizations to respond to inquiries quickly and effectively. With Certainly, users can customize chat widgets to match their branding, ensuring a seamless integration into their websites. The s... Read more about Certainly

Free Trial

14 Days

Available

Starting Price

$19.5 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Mac, Web-Based,
Pricing Model Usage Based Usage Based
Support Email, Chat, Knowledge Base Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About Smartsupp vs Certainly

In conclusion, both Smartsupp and Certainly offer valuable solutions for enhancing customer engagement and support. Smartsupp excels with its live chat features and user-friendly interface, making it ideal for businesses seeking real-time interaction. On the other hand, Certainly focuses on AI-driven chatbots, providing automated responses that can efficiently handle common inquiries. Ultimately, the choice between the two depends on a business's specific needs—whether prioritizing live support or automated assistance. Each platform has its strengths, catering to different customer service strategies.