Retently vs Delighted – Find the Best Fit for You

Trying to decide between Retently and Delighted? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Retently and Delighted

Product
Review & Ratings

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Description

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personalized communications. Retently enables businesses to measure customer satisfaction through Net Promoter Score (NPS) survey... Read more about Retently

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Free Trial

Available

14 Days

Starting Price

$50 Per Month

$17 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android, Mac,
Pricing Model Flat Rate Usage Based
Support 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Retently vs Delighted

In conclusion, both Retently and Delighted offer valuable tools for measuring customer satisfaction and feedback, but they cater to different needs. Retently excels with its robust NPS tracking and customizable surveys, making it ideal for businesses seeking in-depth insights. On the other hand, Delighted stands out for its user-friendly interface and quick setup, appealing to those who prioritize simplicity and speed. Ultimately, the choice between the two depends on a company's specific requirements and goals in customer experience management.