Pure Chat vs JivoChat – Find the Best Fit for You

Trying to decide between Pure Chat and JivoChat? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

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In-Depth Comparison of Pure Chat and JivoChat

Product
Review & Ratings

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Description

Pure Chat is a user-friendly software developed to enhance customer communication through live chat capabilities. It's exceptionally easy to set up and integrates seamlessly with websites, allowing businesses to interact instantly with visitors. Key features include real-time analytics, which provides insights into visitor behavior, and customizable chat widgets to match the website's aesthetic. W... Read more about Pure Chat

JivoChat is a versatile live chat software that excels in providing a unified platform for customer communication across various channels like chat, email, social media, and phone calls. It's particularly noted for its ability to consolidate all these communications into a single, user-friendly interface, making it extremely convenient for businesses to manage customer interactions. JivoChat's pro... Read more about JivoChat

Free Trial

30 Days

14 Days

Starting Price

$13 Per Month

$19 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based, iPhone, Android,
Pricing Model Per Feature Per User
Support Email, Chat 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Pure Chat vs JivoChat

In comparing Pure Chat and JivoChat, both platforms offer robust live chat solutions tailored to enhance customer engagement and support. Pure Chat stands out for its simplicity and ease of use, making it ideal for small businesses seeking straightforward chat functionalities. Conversely, JivoChat provides a more comprehensive suite of features, including multi-channel support and CRM integration, catering to larger businesses with diverse communication needs. Ultimately, the choice depends on specific business requirements and the desired level of functionality.