| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Nicereply is a customer feedback tool designed for simplicity and effectiveness. It allows businesses to gather real-time feedback from their customers through various channels. Key features include customizable surveys, allowing you to tailor questions to fit your needs. It integrates seamlessly with popular support tools, ensuring easy setup and use. Nicereply also offers insightful analytics, g... Read more about Nicereply |
Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted |
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| Free Trial |
14 Days
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14 Days
|
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| Starting Price |
$59 Per Month |
$17 Per Month |
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| Category Features | |||
| Customer Engagement Software | |||
| Churn Management | |||
| Engagement Tracking | |||
| Email Management | |||
| Social Media Integration | |||
| CRM | |||
| Multi-Language | |||
| Real Time Analytics | |||
| Campaign Management | |||
| Content Management | |||
| Event Triggered Actions | |||
| Feedback Management | |||
| Multi-Channel Communication | |||
| Customer Database | |||
| Surveys & Feedback | |||
| Customer Experience Management | |||
| Communication Management | |||
| Live Chat | |||
| Customer Segmentation | |||
| Visual Analytics | |||
| Customer History | |||
| Customer Portal | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Customer Satisfaction Software | |||
| Trend Analysis | |||
| Survey/Poll Management | |||
| Data Visualization | |||
| Reporting/Analytics | |||
| Chat/Messaging | |||
| CRM | |||
| Feedback Management | |||
| Customer Segmentation | |||
| Customer Database | |||
| SMS Messaging | |||
| Visual Analytics | |||
| Email Management | |||
| Engagement Tracking | |||
| Multi-Channel Communication | |||
| Complaint Monitoring | |||
| Customer Experience Management | |||
| Sentiment Analysis | |||
| Performance Metrics | |||
| Social Media Integration | |||
| Customer Journey Mapping | |||
| NPS Survey | |||
| CES Survey | |||
| CSAT Survey | |||
| Artificial Intelligence | |||
| Employee Engagement Software | |||
| Performance Management | |||
| Employee Recognition | |||
| Real Time Data | |||
| Progress Tracking | |||
| Goal Management | |||
| Surveys & Feedback | |||
| Engagement Tracking | |||
| Employee Onboarding | |||
| Chat/Messaging | |||
| Pulse Surveys | |||
| Goal Setting/Tracking | |||
| Gamification | |||
| Training Management | |||
| Benchmarking | |||
| Feedback Management | |||
| 360 Degree Feedback | |||
| Performance Metrics | |||
| Reporting/Analytics | |||
| Communication Management | |||
| Employee Reward Programs | |||
| Question Library | |||
| Employee Management | |||
| Alerts/Notifications | |||
| Employee Database | |||
| Negative Feedback Management | |||
| Employee Portal | |||
| Artificial Intelligence | |||
| Survey Software | |||
| URL Customization | |||
| Offline Response Collection | |||
| Feedback Management | |||
| Template Management | |||
| Email Marketing | |||
| Reporting/Analytics | |||
| Multi-Language | |||
| Data Import/Export | |||
| Real Time Data | |||
| Engagement Tracking | |||
| Question Piping | |||
| Data Analysis Tools | |||
| Activity Dashboard | |||
| Customer Segmentation | |||
| Question Library | |||
| Survey Builder | |||
| Customizable Questions | |||
| Randomization | |||
| Support Audio/Images/Video | |||
| Site Intercept Survey | |||
| Question Branching | |||
| Multi-Channel Distribution | |||
| Drag & Drop | |||
| Social Media Integration | |||
| Skip Logic | |||
| Response Validation | |||
| Pulse Surveys | |||
| Access Controls/Permissions | |||
| Visual Analytics | |||
| Alerts/Notifications | |||
| Artificial Intelligence | |||
| 360 Degree Feedback Software | |||
| Progress Tracking | |||
| Anonymous Feedback | |||
| Survey/Poll Management | |||
| Employee Database | |||
| Skills Assessment | |||
| Appraisal History | |||
| Rater Selection | |||
| Self Service Portal | |||
| Feedback Management | |||
| Email Reminders | |||
| Ratings/Reviews | |||
| Performance Review Management | |||
| Activity Dashboard | |||
| Employee Profiles | |||
| Self Assessment | |||
| Employee Portal | |||
| Customizable Questions | |||
| Pulse Surveys | |||
| Question Library | |||
| Performance Management | |||
| Reporting/Analytics | |||
| Goal Setting/Tracking | |||
| Assessment Management | |||
| Benchmarking | |||
| Continuous Feedback | |||
| Individual Development Plans | |||
| Artificial Intelligence | |||
| Artificial Intelligence Software | |||
| Virtual Personal Assistant (VPA) | |||
| Sentiment Analysis | |||
| Trend Analysis | |||
| API | |||
| Data Import/Export | |||
| Predictive Analytics | |||
| Third-Party Integrations | |||
| Multi-Language | |||
| For Sales Teams/Organizations | |||
| Collaboration Tools | |||
| Activity Dashboard | |||
| Reporting/Analytics | |||
| Process/Workflow Automation | |||
| Chatbot | |||
| For eCommerce | |||
| Speech Recognition | |||
| Performance Metrics | |||
| Artificial Intelligence | |||
| Customer Data Platform Software | |||
| Personalization | |||
| Campaign Management | |||
| Customer Segmentation | |||
| GDPR Compliance | |||
| Behavioral Analytics | |||
| Data Integration | |||
| Predictive Modeling | |||
| Customer Profiles | |||
| Artificial Intelligence | |||
| Customer Experience Software | |||
| Surveys & Feedback | |||
| Dashboard | |||
| Data Visualization | |||
| Text Analysis | |||
| Reporting/Analytics | |||
| Customer Segmentation | |||
| Negative Feedback Management | |||
| Engagement Tracking | |||
| Real-Time Notifications | |||
| Knowledge Management | |||
| Customizable Templates | |||
| Customizable Fields | |||
| Survey/Poll Management | |||
| Feedback Management | |||
| Customizable Forms | |||
| Multi-Channel Data Collection | |||
| NPS Survey Structure | |||
| Artificial Intelligence | |||
| Customer Journey Mapping Tools Software | |||
| Customer Profiles | |||
| Behavioral Analytics | |||
| Reporting & Statistics | |||
| Customizable Templates | |||
| Drag & Drop | |||
| Activity Dashboard | |||
| Collaboration Tools | |||
| Customer Experience Management | |||
| Data Import/Export | |||
| Activity Tracking | |||
| Engagement Tracking | |||
| Performance Metrics | |||
| Predictive Analytics | |||
| Customer Segmentation | |||
| Artificial Intelligence | |||
| NPS Software | |||
| Text Fields | |||
| Anonymous Feedback | |||
| NPS of Customers | |||
| Negative Feedback Management | |||
| Third-Party Integrations | |||
| Pulse Surveys | |||
| Multi-Channel Distribution | |||
| Text Analysis | |||
| NPS of Employees | |||
| Segmentation | |||
| Mobile Survey | |||
| Multi-Language | |||
| Artificial Intelligence | |||
| Review Management Software | |||
| Social Sharing | |||
| Review Notification | |||
| Campaign Management | |||
| Review Monitoring | |||
| Sentiment Analysis | |||
| Negative Feedback Management | |||
| Dashboard | |||
| Review Request | |||
| Response Management | |||
| Artificial Intelligence | |||
| SMS Survey Software | |||
| Contact Management | |||
| Mass Texting | |||
| Survey Builder | |||
| Scheduled Messaging | |||
| Reporting/Analytics | |||
| Alerts/Notifications | |||
| Customizable Templates | |||
| Message Personalization | |||
| Campaign Management | |||
| Keyword Tracking | |||
| Template Management | |||
| Audience Targeting | |||
| MMS | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, | Web-Based, iPhone, Android, Mac, | |
| Pricing Model | Flat Rate | Usage Based | |
| Support | Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
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