LiveVox vs Five9 – Find the Best Fit for You

Trying to decide between LiveVox and Five9? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of LiveVox and Five9

Product
Review & Ratings

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Description

LiveVox is a cloud-based call center software that provides businesses with tools to manage their customer interactions efficiently. It offers features such as automatic call distribution, predictive dialing, and real-time analytics, allowing call centers to optimize their operations and improve customer service. LiveVox also integrates seamlessly with customer relationship management (CRM) system... Read more about LiveVox

Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9

Free Trial

NA

NA
Starting Price

$5000 Per User

$119 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Windows, Linux
Pricing Model Per User Flat Rate
Support 24x7 Support, Chat 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About LiveVox vs Five9

In comparing LiveVox and Five9, both platforms offer robust cloud-based contact center solutions, but they cater to slightly different needs. LiveVox excels in providing a unified platform with strong compliance tools, making it ideal for businesses focused on regulatory adherence. Five9, on the other hand, is renowned for its advanced AI capabilities and seamless CRM integrations, appealing to companies seeking enhanced customer engagement and analytics. Ultimately, the choice depends on specific business priorities, such as compliance versus AI-driven customer interactions.