Trying to decide between LiveAgent and Olark? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent |
Olark is a user-friendly live chat software designed to help businesses connect with their customers in real-time. It's integrated into websites, allowing companies to offer instant support and answer questions. With Olark, visitors can chat directly with team members, improving customer service. The software features customizable chat boxes that match your website's look. It also offers real-time... Read more about Olark |
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Free Trial |
30 Days
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14 Days
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Starting Price |
$9 Per Month |
$29 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted , On-Premise | Cloud Hosted , On-Premise | |
Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, iPhone, Android, Windows, Linux | |
Pricing Model | Per User | Usage Based | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base | |
Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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