LiveAgent vs AVOXI – Find the Best Fit for You

Trying to decide between LiveAgent and AVOXI? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of LiveAgent and AVOXI

Product
Review & Ratings

No reviews available

No reviews available
Description

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

AVOXI is a cloud-based communication solution tailored for businesses, offering global voice and contact center services. It enables international calling with a vast selection of local and toll-free numbers from over 170 countries, enhancing global reach. The software includes a virtual call center, equipped with call queuing, routing, and recording features, improving customer support efficiency... Read more about AVOXI

Free Trial

30 Days

Available

Starting Price

$9 Per Month

$9.99 Per Month

Category Features
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based, iPhone, Android, Mac,
Pricing Model Per User Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About LiveAgent vs AVOXI

In comparing LiveAgent and AVOXI, both platforms offer robust solutions for customer support and communication needs, but they cater to slightly different audiences. LiveAgent excels with its comprehensive help desk features, making it ideal for businesses seeking an all-in-one customer service platform. AVOXI, on the other hand, specializes in cloud-based communication, offering advanced VoIP services and global call management, which is perfect for companies with extensive international communication requirements. Ultimately, the choice depends on specific business needs and priorities.