Listen360 vs GuestXM – Find the Best Fit for You

Trying to decide between Listen360 and GuestXM? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Listen360 and GuestXM

Product
Review & Ratings

No reviews available

No reviews available

Description

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Free Trial

NA

Available

Starting Price

$49 Per Year

Category Features
Reputation Management Software
Customer Engagement Software
Customer Satisfaction Software
Brand Management Software
Customer Experience Software
Customer Loyalty Software
Customer Success Software
NPS Software
Reporting Software
Restaurant Management Software
Review Management Software
Social Media Analytics Tools Software
Social Media Management Software
Social Media Monitoring Software
Team Management Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone,
Pricing Model Contact Vendor Contact Vendor
Support Email, Phone, Chat 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business,

Listen360

No reviews available

GuestXM

No reviews available

Listen360

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

GuestXM

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Listen360

NA

GuestXM

Available

Listen360

GuestXM

$49 Per Year

Category Features

Churn Management

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Email Management

Listen360

GuestXM

Social Media Integration

Listen360

GuestXM

CRM

Listen360

GuestXM

Multi-Language

Listen360

GuestXM

Real Time Analytics

Listen360

GuestXM

Campaign Management

Listen360

GuestXM

Content Management

Listen360

GuestXM

Event Triggered Actions

Listen360

GuestXM

Feedback Management

Listen360

GuestXM

Multi-Channel Communication

Listen360

GuestXM

Customer Database

Listen360

GuestXM

Surveys & Feedback

Listen360

GuestXM

Customer Experience Management

Listen360

GuestXM

Communication Management

Listen360

GuestXM

Live Chat

Listen360

GuestXM

Customer Segmentation

Listen360

GuestXM

Visual Analytics

Listen360

GuestXM

Customer History

Listen360

GuestXM

Customer Portal

Listen360

GuestXM

Sentiment Analysis

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Trend Analysis

Listen360

GuestXM

Survey/Poll Management

Listen360

GuestXM

Data Visualization

Listen360

GuestXM

Reporting/Analytics

Listen360

GuestXM

Chat/Messaging

Listen360

GuestXM

CRM

Listen360

GuestXM

Feedback Management

Listen360

GuestXM

Customer Segmentation

Listen360

GuestXM

Customer Database

Listen360

GuestXM

SMS Messaging

Listen360

GuestXM

Visual Analytics

Listen360

GuestXM

Email Management

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Multi-Channel Communication

Listen360

GuestXM

Complaint Monitoring

Listen360

GuestXM

Customer Experience Management

Listen360

GuestXM

Sentiment Analysis

Listen360

GuestXM

Performance Metrics

Listen360

GuestXM

Social Media Integration

Listen360

GuestXM

Customer Journey Mapping

Listen360

GuestXM

NPS Survey

Listen360

GuestXM

CES Survey

Listen360

GuestXM

CSAT Survey

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Surveys & Feedback

Listen360

GuestXM

Dashboard

Listen360

GuestXM

Data Visualization

Listen360

GuestXM

Text Analysis

Listen360

GuestXM

Reporting/Analytics

Listen360

GuestXM

Customer Segmentation

Listen360

GuestXM

Negative Feedback Management

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Real-Time Notifications

Listen360

GuestXM

Knowledge Management

Listen360

GuestXM

Customizable Templates

Listen360

GuestXM

Customizable Fields

Listen360

GuestXM

Survey/Poll Management

Listen360

GuestXM

Feedback Management

Listen360

GuestXM

Customizable Forms

Listen360

GuestXM

Multi-Channel Data Collection

Listen360

GuestXM

NPS Survey Structure

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Referral Tracking

Listen360

GuestXM

Member Portal

Listen360

GuestXM

Social Promotion

Listen360

GuestXM

Gift Card Management

Listen360

GuestXM

Loyalty Program

Listen360

GuestXM

Customer Activity Tracking

Listen360

GuestXM

Customer Surveys

Listen360

GuestXM

Loyalty Cards

Listen360

GuestXM

Rewards Management

Listen360

GuestXM

CRM

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Membership Management

Listen360

GuestXM

Promotions Management

Listen360

GuestXM

Survey/Poll Management

Listen360

GuestXM

Campaign Management

Listen360

GuestXM

Multi-Channel Marketing

Listen360

GuestXM

Gamification

Listen360

GuestXM

eCommerce Management

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Text Fields

Listen360

GuestXM

Anonymous Feedback

Listen360

GuestXM

NPS of Customers

Listen360

GuestXM

Negative Feedback Management

Listen360

GuestXM

Third-Party Integrations

Listen360

GuestXM

Pulse Surveys

Listen360

GuestXM

Multi-Channel Distribution

Listen360

GuestXM

Text Analysis

Listen360

GuestXM

NPS of Employees

Listen360

GuestXM

Segmentation

Listen360

GuestXM

Mobile Survey

Listen360

GuestXM

Multi-Language

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Social Sharing

Listen360

GuestXM

Review Notification

Listen360

GuestXM

Campaign Management

Listen360

GuestXM

Review Monitoring

Listen360

GuestXM

Sentiment Analysis

Listen360

GuestXM

Negative Feedback Management

Listen360

GuestXM

Dashboard

Listen360

GuestXM

Review Request

Listen360

GuestXM

Response Management

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Sentiment Analysis

Listen360

GuestXM

Campaign Management

Listen360

GuestXM

Visual Analytics

Listen360

GuestXM

Review Generation

Listen360

GuestXM

Keyword Tracking

Listen360

GuestXM

Widgets

Listen360

GuestXM

Real Time Notifications

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Review Monitoring

Listen360

GuestXM

SEO Management

Listen360

GuestXM

Response Management

Listen360

GuestXM

Social Media Integration

Listen360

GuestXM

Content Management

Listen360

GuestXM

SMS Messaging

Listen360

GuestXM

Brand Tracking

Listen360

GuestXM

Surveys & Feedback

Listen360

GuestXM

Campaign Analytics

Listen360

GuestXM

Multi-Location

Listen360

GuestXM

Review Request

Listen360

GuestXM

Review Notification

Listen360

GuestXM

Customer Experience Management

Listen360

GuestXM

Review Display

Listen360

GuestXM

Review Sharing

Listen360

GuestXM

Hashtag Tracking

Listen360

GuestXM

Post Scheduling

Listen360

GuestXM

Complaint Management

Listen360

GuestXM

Social Media Monitoring

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Change Management

Listen360

GuestXM

Fulfillment Distribution

Listen360

GuestXM

Collaboration Tools

Listen360

GuestXM

Visual Analytics

Listen360

GuestXM

Commenting/Notes

Listen360

GuestXM

Image Editing

Listen360

GuestXM

Campaign Management

Listen360

GuestXM

Metadata Management

Listen360

GuestXM

Digital Asset Management

Listen360

GuestXM

Customizable Branding

Listen360

GuestXM

Version Control

Listen360

GuestXM

Search/Filter

Listen360

GuestXM

Approval Process Control

Listen360

GuestXM

Template Management

Listen360

GuestXM

Artwork Management

Listen360

GuestXM

Content Library

Listen360

GuestXM

Document Storage

Listen360

GuestXM

Content Management

Listen360

GuestXM

Social Media Integration

Listen360

GuestXM

Brand Guidelines

Listen360

GuestXM

Image Library

Listen360

GuestXM

File Management

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Onboarding

Listen360

GuestXM

Collaboration Tools

Listen360

GuestXM

Health Score

Listen360

GuestXM

Account Alerts

Listen360

GuestXM

Account Management

Listen360

GuestXM

Reporting/Analytics

Listen360

GuestXM

Revenue Management

Listen360

GuestXM

Activity Dashboard

Listen360

GuestXM

Usage Tracking/Analytics

Listen360

GuestXM

Customer Engagement

Listen360

GuestXM

Activity Tracking

Listen360

GuestXM

Task Management

Listen360

GuestXM

NPS of Customers

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Forecasting

Listen360

GuestXM

OLAP

Listen360

GuestXM

Customizable Dashboard

Listen360

GuestXM

Visual Analytics

Listen360

GuestXM

Multiple Data Sources

Listen360

GuestXM

Performance Metrics

Listen360

GuestXM

Data Import/Export

Listen360

GuestXM

Financial Reporting

Listen360

GuestXM

Real-Time Reporting

Listen360

GuestXM

Drag & Drop

Listen360

GuestXM

Access Controls/Permissions

Listen360

GuestXM

Ad hoc Query

Listen360

GuestXM

Scheduled/Automated Reports

Listen360

GuestXM

Search/Filter

Listen360

GuestXM

Third-Party Integrations

Listen360

GuestXM

Sales Reports

Listen360

GuestXM

Marketing Reports

Listen360

GuestXM

Data Connectors

Listen360

GuestXM

Collaboration Tools

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Table Management

Listen360

GuestXM

Billing & Invoicing

Listen360

GuestXM

Employee Management

Listen360

GuestXM

Reporting/Analytics

Listen360

GuestXM

Reservations Management

Listen360

GuestXM

Kitchen/Menu Management

Listen360

GuestXM

Built-in Accounting

Listen360

GuestXM

Online Ordering

Listen360

GuestXM

Inventory Management

Listen360

GuestXM

Wait List Management

Listen360

GuestXM

Point of Sale (POS)

Listen360

GuestXM

Order Management

Listen360

GuestXM

Sales Reports

Listen360

GuestXM

Real-Time Notifications

Listen360

GuestXM

Order Entry

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Multi-Channel Data Collection

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Lead Attribution

Listen360

GuestXM

Campaign Analytics

Listen360

GuestXM

Influencer Tracking

Listen360

GuestXM

Post Scheduling

Listen360

GuestXM

Customizable Reports

Listen360

GuestXM

Competitor Monitoring

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Tagging

Listen360

GuestXM

Image Library

Listen360

GuestXM

Customer Engagement

Listen360

GuestXM

@mentions

Listen360

GuestXM

Reporting/Analytics

Listen360

GuestXM

Keyword Tracking

Listen360

GuestXM

Brand Tracking

Listen360

GuestXM

Post Scheduling

Listen360

GuestXM

Alerts/Notifications

Listen360

GuestXM

Automated Publishing

Listen360

GuestXM

Multi-Account Management

Listen360

GuestXM

Social Media Integration

Listen360

GuestXM

Campaign Management

Listen360

GuestXM

Multi-Campaign

Listen360

GuestXM

Collaboration Tools

Listen360

GuestXM

Calendar Management

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Competitive Analysis

Listen360

GuestXM

Trend Analysis

Listen360

GuestXM

Customizable Reports

Listen360

GuestXM

Audience Targeting

Listen360

GuestXM

Social Media Integration

Listen360

GuestXM

Performance Metrics

Listen360

GuestXM

Impact Measurement

Listen360

GuestXM

Visual Analytics

Listen360

GuestXM

Reputation Management

Listen360

GuestXM

Real-Time Notifications

Listen360

GuestXM

Reporting & Statistics

Listen360

GuestXM

Campaign Analytics

Listen360

GuestXM

Sentiment Analysis

Listen360

GuestXM

Customer Engagement

Listen360

GuestXM

Engagement Tracking

Listen360

GuestXM

Content Management

Listen360

GuestXM

Influencer Tracking

Listen360

GuestXM

Dashboard

Listen360

GuestXM

Multi-Channel Data Collection

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Assignment Management

Listen360

GuestXM

Messaging

Listen360

GuestXM

Productivity Analysis

Listen360

GuestXM

Time Tracking

Listen360

GuestXM

Commenting/Notes

Listen360

GuestXM

Progress Tracking

Listen360

GuestXM

Goal Setting/Tracking

Listen360

GuestXM

Project Planning/Scheduling

Listen360

GuestXM

Third-Party Integrations

Listen360

GuestXM

Task Management

Listen360

GuestXM

Resource Management

Listen360

GuestXM

Artificial Intelligence

Listen360

GuestXM

Other Information

Listen360

Cloud Hosted

GuestXM

Cloud Hosted

Listen360

     Web-Based ,

GuestXM

     Web-Based ,      iPhone ,

Listen360

     Contact Vendor

GuestXM

     Contact Vendor

Listen360

     Email ,      Phone ,      Chat

GuestXM

     24x7 Support ,      Email ,      Chat ,      Knowledge Base ,      FAQs/Forum

Listen360

     Self-Employed ,      Small-Business ,      Midsize-Business ,

GuestXM

     Self-Employed ,      Small-Business ,      Midsize-Business ,