Listen360 vs GuestXM – Find the Best Fit for You

Trying to decide between Listen360 and GuestXM? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Listen360 and GuestXM

Product
Review & Ratings

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Description

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

Free Trial

NA

Available

Starting Price

$49 Per Year

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone,
Pricing Model Contact Vendor Contact Vendor
Support Email, Phone, Chat 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business,

FAQs About Listen360 vs GuestXM

In conclusion, both Listen360 and GuestXM offer valuable customer feedback solutions tailored to enhance guest experiences. Listen360 excels in its user-friendly interface and robust analytics, making it ideal for businesses focused on actionable insights. Conversely, GuestXM stands out with its comprehensive survey capabilities and integration options, catering to organizations seeking in-depth feedback. Ultimately, the choice between the two depends on specific business needs, budget, and desired features, ensuring that companies can effectively engage with their customers and drive improvements.