Listen360 vs Delighted – Find the Best Fit for You

Trying to decide between Listen360 and Delighted? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Listen360 and Delighted

Product
Review & Ratings

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Description

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Free Trial

NA

14 Days

Starting Price

$17 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android, Mac,
Pricing Model Contact Vendor Usage Based
Support Email, Phone, Chat Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Listen360 vs Delighted

In conclusion, both Listen360 and Delighted offer valuable customer feedback solutions, each with its unique strengths. Listen360 excels in providing comprehensive customer experience management tools, making it ideal for businesses seeking in-depth insights and actionable data. On the other hand, Delighted stands out for its simplicity and ease of use, catering to organizations that prioritize quick feedback collection. Ultimately, the choice between the two depends on a business's specific needs, budget, and desired level of analytical depth.