Listen360 vs Birdeye – Find the Best Fit for You

Trying to decide between Listen360 and Birdeye? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Listen360 and Birdeye

Product
Review & Ratings

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Description

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Free Trial

NA

Available

Starting Price

NA
Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android,
Pricing Model Contact Vendor Contact Vendor
Support Email, Phone, Chat 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Listen360 vs Birdeye

In conclusion, both Listen360 and Birdeye offer robust solutions for managing customer feedback and enhancing online reputation. Listen360 excels in providing detailed insights into customer satisfaction and loyalty, making it ideal for businesses focused on improving service quality. On the other hand, Birdeye stands out with its comprehensive suite of tools for review generation, social media management, and customer engagement. Ultimately, the choice between the two depends on specific business needs, budget, and desired features for customer interaction.