Kayako vs LiveHelpNow – Find the Best Fit for You

Trying to decide between Kayako and LiveHelpNow? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Kayako and LiveHelpNow

Product
Review & Ratings

No reviews available

No reviews available

Description

Kayako is a versatile customer service software that excels in providing a unified customer support experience. Its standout feature is the integration of multiple support channels, including email, live chat, and social media, into a single platform. This allows teams to track and manage customer interactions more effectively. The software's user-friendly interface and customizable dashboards mak... Read more about Kayako

LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactions in one place. A key feature is its customizable live chat tool, which enhances real-time communication with customers... Read more about LiveHelpNow

Free Trial

14 Days

30 Days

Starting Price

NA

$21 Per User

Category Features
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based, iPhone, Android, Windows, Linux
Pricing Model Contact Vendor Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Kayako vs LiveHelpNow

In conclusion, both Kayako and LiveHelpNow offer robust customer support solutions, each with unique strengths. Kayako excels in providing a comprehensive, integrated platform that combines live chat, ticketing, and collaboration tools, making it ideal for larger teams. Conversely, LiveHelpNow stands out for its user-friendly interface and affordability, catering well to small to medium-sized businesses. Ultimately, the choice between the two depends on specific business needs, budget, and the desired level of integration in customer support operations.