JustCall vs 8x8 Contact Center – Find the Best Fit for You

Trying to decide between JustCall and 8x8 Contact Center? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of JustCall and 8x8 Contact Center

Product
Review & Ratings

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Description

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

The 8x8 is a versatile communication solution designed for businesses seeking efficient and streamlined interaction. It offers cloud-based voice, video, chat, and contact center services, ensuring seamless connectivity across various platforms. This system supports remote work with its mobile app, enabling teams to stay connected from anywhere. With advanced features like call recording, virtual m... Read more about 8x8 Contact Center

Free Trial

14 Days

NA
Starting Price

$29 Per Month

NA
Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based, iPhone, Android, Windows, Mac, Linux
Pricing Model Per Feature Contact Vendor
Support 24x7 Support, Email, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat
Target Company Size
Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About JustCall vs 8x8 Contact Center

In conclusion, both JustCall and 8x8 Contact Center offer robust solutions tailored to different business needs. JustCall excels in providing a user-friendly interface and seamless integration with CRM systems, making it ideal for small to medium-sized businesses. In contrast, 8x8 offers a comprehensive suite of features, including advanced analytics and omnichannel support, suitable for larger enterprises. Ultimately, the choice between the two depends on specific requirements, budget, and the scale of operations, ensuring businesses can enhance their customer engagement effectively.