Product |
|
|
Review & Ratings |
No reviews available
|
No reviews available
|
Description |
Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al...
Read more about Genesys Cloud CX
|
Smart Tribune is a powerful help desk software that enables businesses to provide efficient customer support across multiple channels. The platform allows companies to manage customer queries, track tickets, and resolve issues quickly, improving the overall customer experience. With Smart Tribune, customers can reach support teams via email, chat, or social media, and the system automatically cate...
Read more about Smart Tribune
|
Free Trial |
Available
|
NA
|
Starting Price |
|
|
|
Category Features
|
|
Other Information
|
Deployment |
Cloud Hosted
|
Cloud Hosted
|
Devices Supported |
Web-Based,
iPhone,
Android,
Windows,
Linux |
Web-Based,
|
Pricing Model |
Usage Based
|
Per User
|
Support |
24x7 Support,
Email,
Phone,
Chat,
Knowledge Base |
Email,
Phone |
Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|