| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX |
Cisco Finesse is a customer service software designed to enhance call center operations and improve customer service experiences. The platform provides tools for managing inbound and outbound calls, chat support, and multi-channel customer interactions. Cisco Finesse includes features for agent desktop management, real-time reporting, and customer feedback collection, allowing businesses to monito... Read more about Cisco Finesse |
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| Free Trial |
Available |
NA |
|
| Starting Price |
$90 Per Month |
||
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, | |
| Pricing Model | Usage Based | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, FAQs/Forum | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
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