Product |
|
|
Review & Ratings |
No reviews available
|
No reviews available
|
Description |
Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug...
Read more about Five9
|
Zendesk Talk is a comprehensive telephony software solution integrated with the Zendesk customer service platform, designed to enhance customer interactions and streamline call center operations. With Zendesk Talk, businesses can manage phone support calls directly within the Zendesk interface, offering a seamless experience for both agents and customers. The platform includes features like call f...
Read more about Zendesk Talk
|
Free Trial |
NA
|
NA
|
Starting Price |
|
|
|
Category Features
|
|
Other Information
|
Deployment |
Cloud Hosted
|
Cloud Hosted
|
Devices Supported |
Web-Based,
iPhone,
Windows,
Linux |
Web-Based,
|
Pricing Model |
Flat Rate
|
Per Feature
|
Support |
24x7 Support,
Email,
Phone,
Chat,
Knowledge Base |
NA
|
Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|