Feedbackly vs Delighted – Find the Best Fit for You

Trying to decide between Feedbackly and Delighted? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Feedbackly and Delighted

Product
Review & Ratings

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Description

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Free Trial

14 Days

14 Days

Starting Price

$249 Per Month

$17 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android, Mac,
Pricing Model Per User Usage Based
Support Email, Phone, Chat, Knowledge Base Email, Phone, Chat, Knowledge Base
Target Company Size
Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About Feedbackly vs Delighted

In conclusion, both Feedbackly and Delighted offer valuable tools for gathering customer feedback, but they cater to different needs. Feedbackly excels with its comprehensive analytics and multi-channel approach, making it ideal for businesses seeking in-depth insights. On the other hand, Delighted stands out for its simplicity and ease of use, perfect for companies looking for quick, actionable feedback. Ultimately, the choice between the two depends on the specific requirements and goals of the organization.