Delighted vs InMoment – Find the Best Fit for You

Trying to decide between Delighted and InMoment? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Delighted and InMoment

Product
Review & Ratings

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Description

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

Free Trial

14 Days

Available

Starting Price

$17 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Mac, Web-Based,
Pricing Model Usage Based Per Feature
Support Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About Delighted vs InMoment

In conclusion, both Delighted and InMoment offer valuable solutions for gathering customer feedback, yet they cater to different needs. Delighted excels in simplicity and ease of use, making it ideal for businesses seeking quick insights through NPS surveys. In contrast, InMoment provides a more comprehensive platform with advanced analytics and customizable features, suitable for larger organizations requiring in-depth customer experience management. Ultimately, the choice between the two depends on the specific requirements and scale of the business.