Customer Thermometer vs Listen360 – Find the Best Fit for You

Trying to decide between Customer Thermometer and Listen360? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Customer Thermometer and Listen360

Product
Review & Ratings

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Description

Customer Thermometer is a feedback collection tool that allows businesses to gauge customer satisfaction quickly and easily. It offers one-click email surveys, enabling customers to respond effortlessly. This tool integrates with various email and helpdesk platforms for streamlined operations. Key features include real-time reporting, alerting businesses instantly when feedback is received. Custom... Read more about Customer Thermometer

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

Free Trial

Available

NA

Starting Price

$29 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based,
Pricing Model Usage Based Contact Vendor
Support 24x7 Support, Email, Phone, Chat, Knowledge Base Email, Phone, Chat
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

FAQs About Customer Thermometer vs Listen360

In conclusion, both Customer Thermometer and Listen360 offer valuable tools for gathering customer feedback, but they cater to different needs. Customer Thermometer excels in providing quick, simple feedback through visual surveys, making it ideal for businesses seeking immediate insights. In contrast, Listen360 offers a more comprehensive platform with in-depth analytics and customer engagement features, suitable for organizations focused on long-term relationship building. Ultimately, the choice between the two depends on a business's specific feedback goals and customer engagement strategies.