| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Chaport is a user-friendly live chat software developed to enhance customer communication for businesses. Its standout feature is the multi-channel messaging capability, allowing seamless integration with popular social media platforms and email, centralizing all customer conversations. The software boasts an intuitive chat interface, making it easy for support teams to interact with customers eff... Read more about Chaport |
WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recomme... Read more about WATI |
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| Free Trial |
NA |
Available |
|
| Starting Price |
$29 Per Month |
$39 Per Month |
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| Category Features | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Live Chat Software | |||
| Transfers/Routing | |||
| Document Storage | |||
| Mobile Access | |||
| Search/Filter | |||
| Single Sign On | |||
| Support Ticket Management | |||
| Screen Sharing | |||
| Reporting/Analytics | |||
| Proactive Chat | |||
| Auto-Responders | |||
| Multi-Channel Communication | |||
| Real Time Notifications | |||
| Offline Form | |||
| Collaboration Tools | |||
| CRM | |||
| Interaction Tracking | |||
| Transcripts/Chat History | |||
| Contact Management | |||
| Geotargeting | |||
| Chat/Messaging | |||
| File Sharing | |||
| Canned Responses | |||
| Email Management | |||
| Surveys & Feedback | |||
| Artificial Intelligence | |||
| Customer Engagement Software | |||
| Churn Management | |||
| Engagement Tracking | |||
| Email Management | |||
| Social Media Integration | |||
| CRM | |||
| Multi-Language | |||
| Real Time Analytics | |||
| Campaign Management | |||
| Content Management | |||
| Event Triggered Actions | |||
| Feedback Management | |||
| Multi-Channel Communication | |||
| Customer Database | |||
| Surveys & Feedback | |||
| Customer Experience Management | |||
| Communication Management | |||
| Live Chat | |||
| Customer Segmentation | |||
| Visual Analytics | |||
| Customer History | |||
| Customer Portal | |||
| Sentiment Analysis | |||
| Artificial Intelligence | |||
| Social CRM Software | |||
| Lead Capture | |||
| Customer Support | |||
| Lead Nurturing | |||
| Activity Dashboard | |||
| Data Visualization | |||
| Brand Tracking | |||
| Contact Management | |||
| Customer Engagement | |||
| Social Media Monitoring | |||
| Social Promotion | |||
| Sales Pipeline Management | |||
| Email Marketing | |||
| Reporting/Analytics | |||
| Tagging | |||
| Communication Management | |||
| Audience Targeting | |||
| Marketing Automation | |||
| Calendar Management | |||
| Content Management | |||
| Sentiment Analysis | |||
| Task Management | |||
| Customer Database | |||
| Social Media Integration | |||
| Live Chat | |||
| Email Tracking | |||
| CRM | |||
| Customer Social Profiles | |||
| Collaboration Tools | |||
| Engagement Tracking | |||
| Artificial Intelligence | |||
| SMS Marketing Software | |||
| Contact Management | |||
| Interaction Tracking | |||
| Text-to-Win | |||
| Mobile Keywords | |||
| SMS Messaging | |||
| Message Personalization | |||
| Campaign Management | |||
| Customer Segmentation | |||
| Multi-Campaign | |||
| Automated Responses | |||
| Reporting/Analytics | |||
| Communication Management | |||
| Scheduled Messaging | |||
| Polls/Voting | |||
| Mass Texting | |||
| MMS | |||
| Contact Database | |||
| Chat/Messaging | |||
| Campaign Planning | |||
| 2-Way Messaging | |||
| Live Chat | |||
| Engagement Tracking | |||
| Mobile Coupons | |||
| SMS Marketing | |||
| Alerts/Notifications | |||
| Compliance Management | |||
| Reputation Management | |||
| Multi-Language | |||
| QR Codes | |||
| Reminders | |||
| Open Rate Tracking | |||
| Artificial Intelligence | |||
| Chatbot Software | |||
| Natural Language Processing | |||
| Automated Responses | |||
| Virtual Assistant | |||
| Chatbot | |||
| AI/Machine Learning | |||
| Query Suggestions | |||
| Customer Support | |||
| Language Detection | |||
| Pre-Configured Bot | |||
| Code-free Development | |||
| Automated Routing | |||
| Augmented Analytics | |||
| Transfers/Routing | |||
| Lead Qualification | |||
| Customizable Branding | |||
| Lead Capture | |||
| For Sales/Marketing | |||
| Artificial Intelligence | |||
| Conversational AI Platform Software | |||
| Contextual Guidance | |||
| Live Chat | |||
| Multi-Channel Communication | |||
| Pre-Configured Bot | |||
| For Developers | |||
| Multi-Language | |||
| Code-free Development | |||
| Speech Synthesis | |||
| Sentiment Analysis | |||
| Speech Recognition | |||
| Intent Recognition | |||
| Reporting/Analytics | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Conversational Marketing Platform Software | |||
| Product Recommendations | |||
| Multi-Channel Communication | |||
| SMS Messaging | |||
| Group Messaging | |||
| Video Chat | |||
| Human Handover | |||
| Email Automation | |||
| Audience Targeting | |||
| Lead Distribution | |||
| Chatbot | |||
| Appointment Scheduling | |||
| Lead Qualification | |||
| Artificial Intelligence | |||
| Customer Communications Management Software | |||
| Template Management | |||
| Workflow Management | |||
| Third-Party Integrations | |||
| CRM | |||
| Interaction Tracking | |||
| Content Management | |||
| Activity Dashboard | |||
| On-Demand Communications | |||
| Personalization | |||
| Multi-Channel Communication | |||
| Interactive Content | |||
| Video Support | |||
| Customer Database | |||
| Chat/Messaging | |||
| Reporting & Statistics | |||
| Batch Communications | |||
| Customer History | |||
| Alerts/Notifications | |||
| Feedback Management | |||
| Artificial Intelligence | |||
| Customer Experience Software | |||
| Surveys & Feedback | |||
| Dashboard | |||
| Data Visualization | |||
| Text Analysis | |||
| Reporting/Analytics | |||
| Customer Segmentation | |||
| Negative Feedback Management | |||
| Engagement Tracking | |||
| Real-Time Notifications | |||
| Knowledge Management | |||
| Customizable Templates | |||
| Customizable Fields | |||
| Survey/Poll Management | |||
| Feedback Management | |||
| Customizable Forms | |||
| Multi-Channel Data Collection | |||
| NPS Survey Structure | |||
| Artificial Intelligence | |||
| Knowledge Base Software | |||
| Full Text Search | |||
| Self Service Portal | |||
| SEO Management | |||
| Customizable Branding | |||
| Feedback Management | |||
| Reporting/Analytics | |||
| Rich Text Editor | |||
| Cataloging/Categorization | |||
| Multi-Language | |||
| Customizable Templates | |||
| Collaboration Tools | |||
| User Management | |||
| Drag & Drop Editor | |||
| Mobile Interface | |||
| WYSIWYG Editor | |||
| Knowledge Management | |||
| Artificial Intelligence | |||
| Mobile Marketing Software | |||
| Text-to-Win | |||
| Push Notifications | |||
| Mobile Access | |||
| SMS Marketing | |||
| Customizable Templates | |||
| Engagement Tracking | |||
| Activity Dashboard | |||
| Email Marketing | |||
| Campaign Management | |||
| Contact Management | |||
| Customer Segmentation | |||
| Campaign Analytics | |||
| Autoresponders | |||
| Artificial Intelligence | |||
| Customer Support Software | |||
| Queue Management | |||
| Email Management | |||
| Service Level Agreement (SLA) Management | |||
| CRM | |||
| Live Chat | |||
| Knowledge Base Management | |||
| Customer Database | |||
| Reporting/Analytics | |||
| Multi-Channel Communication | |||
| Inventory Management | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Customer Relationship Management (CRM) Software | |||
| Referral Tracking | |||
| Mobile Access | |||
| Lead Qualification | |||
| Contact Database | |||
| Sales Pipeline Management | |||
| Territory Management | |||
| Quotes/Estimates | |||
| Customizable Fields | |||
| Calendar/Reminder System | |||
| Marketing Automation | |||
| Task Management | |||
| Interaction Tracking | |||
| Social Media Integration | |||
| Pipeline Management | |||
| Lead Capture | |||
| Forecasting | |||
| Contact Management | |||
| Email Management | |||
| Lead Generation | |||
| Workflow Management | |||
| Activity Dashboard | |||
| Internal Chat Integration | |||
| Segmentation | |||
| Alerts/Notifications | |||
| Document Storage | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Data Import/Export | |||
| AI/Machine Learning | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Mac, Linux | Web-Based, | |
| Pricing Model | Flat Rate | Flat Rate | |
| Support | Email, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
|
Self-Employed,
Small-Business,
Midsize-Business,
|
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