Trying to decide between Channels and JivoChat? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Product | |||
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Review & Ratings |
No reviews available |
No reviews available |
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Description |
Channels is a customer service software focused on voice communication. It allows businesses to connect with their clients through phone calls directly from the website. Key features include a web-based phone system, which enables making and receiving calls from any location. Channels also offers call recording for quality and training purposes. The integration with CRM systems is a significant fe... Read more about Channels |
JivoChat is a versatile live chat software that excels in providing a unified platform for customer communication across various channels like chat, email, social media, and phone calls. It's particularly noted for its ability to consolidate all these communications into a single, user-friendly interface, making it extremely convenient for businesses to manage customer interactions. JivoChat's pro... Read more about JivoChat |
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Free Trial |
7 Days
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14 Days
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Starting Price |
$24 Per Month |
$19 Per Month |
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Category Features | |||
Other Information | |||
Deployment | Cloud Hosted | Cloud Hosted | |
Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, | |
Pricing Model | Usage Based | Per User | |
Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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