Birdeye vs Hively – Find the Best Fit for You

Trying to decide between Birdeye and Hively? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Birdeye and Hively

Product
Review & Ratings

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Description

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Hively is a customer feedback tool designed for simplicity and effectiveness. It allows businesses to gather real-time feedback from customers through customizable rating snippets embedded in emails or websites. Features include a user-friendly dashboard for tracking customer satisfaction scores, trends, and team member performance. Hively also offers a 'team leaderboard' to motivate and engage st... Read more about Hively

Free Trial

Available

Available

Starting Price

NA

$15 Per Month

Category Features
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Web-Based,
Pricing Model Contact Vendor Usage Based
Support 24x7 Support, Email, Phone, Chat, Knowledge Base Chat
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business,

FAQs About Birdeye vs Hively

In conclusion, both Birdeye and Hively offer valuable tools for businesses seeking to enhance customer feedback and engagement. Birdeye excels with its comprehensive suite of features, including reputation management and review generation, making it ideal for larger enterprises. In contrast, Hively focuses on simplicity and ease of use, catering well to small to medium-sized businesses looking for straightforward customer satisfaction tracking. Ultimately, the choice between the two depends on the specific needs and scale of the business.