| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Avaya UCaaS is a cloud-based call center software designed to provide businesses with a unified communication solution for managing customer interactions. The platform integrates voice, video, messaging, and collaboration tools, enabling call center agents to deliver seamless and efficient customer service. Avaya UCaaS offers real-time analytics and reporting features, allowing managers to track a... Read more about Avaya UCaaS |
NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer behavior and agent performance. NICE CXOne includes an automatic call distributor (ACD) for effective call routing and an in... Read more about NICE CXone |
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| Free Trial |
NA |
Available |
|
| Starting Price |
$135 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
| Devices Supported | Web-Based, Windows, Linux | Web-Based, iPhone, Android, Windows, Linux | |
| Pricing Model | Per Feature | Per User | |
| Support | NA | 24x7 Support, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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