| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Avaya UCaaS is a cloud-based call center software designed to provide businesses with a unified communication solution for managing customer interactions. The platform integrates voice, video, messaging, and collaboration tools, enabling call center agents to deliver seamless and efficient customer service. Avaya UCaaS offers real-time analytics and reporting features, allowing managers to track a... Read more about Avaya UCaaS |
Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9 |
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| Free Trial |
NA |
NA |
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| Starting Price |
$119 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
| Devices Supported | Web-Based, Windows, Linux | Web-Based, iPhone, Windows, Linux | |
| Pricing Model | Per Feature | Flat Rate | |
| Support | NA | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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