Does Worktual offer a free version?

No, Worktual does not offer a free version.

Does Worktual offer a free trial?

Yes, Worktual offers a free trial.

Are Credit Card details required for the Worktual trial?

No, Credit Card details are not required for the Worktual trial.

What payment frequencies does Worktual offer?

Worktual supports the following payment frequencies: Annual Subscription, Monthly Subscription

Does Worktual offer an API?

No, Worktual does not offer an API.

What type of support options does Worktual offer?

Worktual offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base

What type of training options does Worktual offer?

Worktual offers training with the following options: In-person, Live Online

What different languages does Worktual support?

Worktual supports the following languages: english

Typical users of Worktual include: Small-Business, Midsize-Business, Large-Enterprise-Business

What deployment options does Worktual support?

Worktual supports the following deployment options: Deployment Type

What devices and operating systems does Worktual support?

Worktual supports the following devices and operating systems: Web-Based

Worktual Reviews Oct 2025: Pricing & Features

Worktual Overview

Worktual brings AI to life practically, flexibly, and genuinely impactfully. Built to serve organisations across sectors, it replaces fragmented systems with a unified platform that keeps your customers happy and your teams focused.

At the front end, Worktual’s conversational AI understands and responds in real time. It’s multilingual, emotionally intelligent, and always learning, making it as effective for high-volume ecommerce support as it is for complex professional services queries. Customers get fast, relevant answers; your team gets fewer escalations and a more focused workload.

Behind the scenes, Worktual adds structure where it's needed. It manages email queues, identifies priority issues, and ensures seamless handover—from bot to human, or between departments. Meanwhile, UC and CRM integrations make internal communication just as smooth.

Whether scaling up or streamlining, Worktual gives you one intelligent layer of control across all customer interactions. It’s AI without the friction. Just smart, connected service that keeps your business moving.

Contact Details

Worktual
2021
United Kingdom
101-500

Support

24x7 Support
Email
Phone
Chat
Knowledge Base

Training

In-person
Live Online

Licensing & Deployment

Proprietary
On-Premise
Web-Based

Typical Customers

Small-Business
Midsize-Business
Large-Enterprise-Business

Languages Supported

English

Industries

Accounting, Hospital & Health Care, Real Estate

Worktual Features

Conversational AI Platform Software

Contextual Guidance
Live Chat
Multi-Channel Communication
Pre-Configured Bot
Multi-Language
Speech Synthesis
Sentiment Analysis
Speech Recognition
Intent Recognition
Reporting/Analytics
Chatbot
Artificial Intelligence

Worktual Pricing

Pricing Type

Per User

Preferred Currency

EUR (€)

Free Trial

14 Days

Free Version

Payment Frequency

Annual Subscription
Monthly Subscription

Pricing Page Trial Page Demo Page

Worktual Reviews

4.8

(2 Reviews)

UnifiedRing UR

Marketing Manager at Landpress

Effortless Customer Support with Worktual’s AI Chatbot

I’ve been using Worktual’s AI Chatbot for three months, and it’s transformed our support workflow. Setting up the bot was straightforward, and within days it was handling common inquiries with human-like accuracy. The multilingual support feature has been invaluable for our international customers, while the real-time analytics dashboard provides clear insights into performance. Since implementation, we’ve seen a 40% reduction in response times and a noticeable boost in customer satisfaction. Worktual’s chatbot truly delivers reliable, scalable automation that frees our team to focus on complex issues—highly recommended for any business looking to streamline support.

Review Date: 22 May, 2025

Ratings

Ease of Use:

Customer Support:

Features & Functionality:

Overall Experience:

Sam Archer

Manager at Digitalzen

Smart, Simple, and Effective – Worktual Delivers

As someone who manages customer support and engagement, I’ve tried a few chatbot platforms—but Worktual really stands out. The AI-powered chatbots are intuitive, easy to configure, and actually understand user intent better than expected. What impressed me most was the multilingual support and how well it integrates with our existing tools. It helped reduce support wait times and boosted lead conversions. The dashboard is clean, and the analytics give actionable insights. Worktual has genuinely improved how we interact with our customers across channels. Highly recommend for businesses looking to automate without losing the human touch.

Review Date: 16 May, 2025