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Workpro Complaints Claim

Best Complaints Management Software

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Workpro Complaints Overview

Workpro Complaints is a comprehensive case management software designed to handle customer complaints and feedback. It provides a structured platform for recording, tracking, and managing complaints from initial contact to resolution. The software ensures compliance with regulatory standards, making it suitable for various industries. Workpro offers features like automated workflow, which guides users through each step of the complaint process, ensuring consistency and efficiency. It includes reporting tools for analyzing trends and performance, aiding in continuous improvement. The system allows for customization to meet specific organizational needs and processes. It also includes secure data handling and privacy controls, ensuring customer information is protected. Workpro Complaints aims to streamline the complaint management process, providing a clear, organized, and effective approach to handling customer concerns and improving service quality.

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Contact Details

  • Vendor Name Computer Application Services
  • Founded 1969
  • Location United Kingdom
  • Employees 11-50

Support

  • Email Email
  • Phone Phone

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Financial Services, Government Administration, Hospital & Health Care, Law Enforcement, Legal Services, Logistics & Supply Chain, Retail, Transportation/Trucking/Railroad

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Workpro Complaints Features

  • Arrow Icon Routing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Case Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Templates
  • Arrow Icon Prioritization
  • Arrow Icon Customer Service Analytics
  • Arrow Icon Forms Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Feedback Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Complaint Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Social Media Integration
  • Arrow Icon Support Ticket Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Email Management
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Live Chat
  • Arrow Icon Collaboration Tools
  • Arrow Icon Canned Responses
  • Arrow Icon SLA Management

Workpro Complaints Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Workpro Complaints FAQs

Workpro Complaints is a comprehensive case management software designed to handle customer complaints and feedback. It provides a structured platform for recording, tracking, and managing complaints from initial contact to resolution. The software ensures compliance with regulatory standards, making it suitable for various industries. Workpro offers features like automated workflow, which guides users through each step of the complaint process, ensuring consistency and efficiency. It includes reporting tools for analyzing trends and performance, aiding in continuous improvement. The system allows for customization to meet specific organizational needs and processes. It also includes secure data handling and privacy controls, ensuring customer information is protected. Workpro Complaints aims to streamline the complaint management process, providing a clear, organized, and effective approach to handling customer concerns and improving service quality.

  • No, Workpro Complaints does not offer a free version.

  • No, Workpro Complaints does not offer any free trial.

  • No, Credit Card details are not required for the Workpro Complaints trial.

  • Yes, Workpro Complaints offers an API.

  • Workpro Complaints offers support with the following options:
    • Email , Phone

  • Workpro Complaints offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Workpro Complaints supports the following languages:
    • English

  • Following are the typical users of the Workpro Complaints:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Workpro Complaints supports the following deployment:
    • Cloud Hosted , On-Premise

  • Workpro Complaints supports the following devices and operating systems:
    • Web-Based , Windows