Wisdom Overview

Wisdom is a feature-rich remote support software designed to empower IT teams with the ability to provide technical assistance to users from any location. The platform allows technicians to access and control devices remotely, diagnose issues, and perform maintenance tasks in real-time, all through secure, encrypted connections. Wisdom supports multiple platforms, including Windows, macOS, and Linux, making it a versatile tool for businesses with diverse IT environments. Key features include screen sharing, file transfers, session recording, and multi-user collaboration, which enable technicians to resolve issues efficiently while minimizing downtime. The software’s user-friendly interface and customizable support options ensure that both IT professionals and end users have a seamless experience. Wisdom is an ideal solution for businesses seeking to enhance remote support capabilities and ensure operational continuity, especially in today’s increasingly remote work environment.

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Wisdom Screenshot & Video

Contact Details

  • Vendor Name DataDreamers
  • Founded
  • Location United States

Support

  • Email Email
  • Chat Chat

Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Civic & Social Organization, Food & Beverages

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Wisdom Features

  • Arrow Icon Routing
  • Arrow Icon Loyalty Program
  • Arrow Icon Inventory Management
  • Arrow Icon Gift Card Management
  • Arrow Icon Delivery Tracking
  • Arrow Icon Live Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Order Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Dispatch Management
  • Arrow Icon Kitchen/Menu Management
  • Arrow Icon Order Management
  • Arrow Icon Online Ordering
  • Arrow Icon Online Payments
  • Arrow Icon Payment Processing
  • Arrow Icon Order Tracking
  • Arrow Icon Restaurant POS
  • Arrow Icon Website Personalization
  • Arrow Icon Mobile Access
  • Arrow Icon Online Reservations
  • Arrow Icon Loyalty Program
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Mobile Payments
  • Arrow Icon Customer Accounts
  • Arrow Icon POS Integration
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management

Wisdom Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$99 Per Feature

Wisdom FAQs

Wisdom is a feature-rich remote support software designed to empower IT teams with the ability to provide technical assistance to users from any location. The platform allows technicians to access and control devices remotely, diagnose issues, and perform maintenance tasks in real-time, all through secure, encrypted connections. Wisdom supports multiple platforms, including Windows, macOS, and Linux, making it a versatile tool for businesses with diverse IT environments. Key features include screen sharing, file transfers, session recording, and multi-user collaboration, which enable technicians to resolve issues efficiently while minimizing downtime. The software’s user-friendly interface and customizable support options ensure that both IT professionals and end users have a seamless experience. Wisdom is an ideal solution for businesses seeking to enhance remote support capabilities and ensure operational continuity, especially in today’s increasingly remote work environment.

  • No, Wisdom does not offer a free version.

  • Yes, Wisdom offers a free trial.

  • No, Credit Card details are not required for the Wisdom trial.

  • Wisdom offers the following pricing plans & packages:

    Basic

    $99 Per Feature

  • Wisdom supports the following payment frequencies:

    • Monthly Subscription

  • No, Wisdom does not offer an API.

  • Wisdom offers support with the following options:
    • Email , Chat

  • Wisdom offers training with the following options:
    • In-person , Documentation

  • Wisdom supports the following languages:
    • English

  • Following are the typical users of the Wisdom:
    • Self-Employed , Small-Business , Midsize-Business

  • Wisdom supports the following deployment:
    • Cloud Hosted

  • Wisdom supports the following devices and operating systems:
    • Web-Based , iPhone , Android