VideoCX.io is an enterprise-grade video engagement and customer experience platform built specifically for the financial services industry. Our solution helps banks, NBFCs, insurers, and fintech companies transform customer-facing operations such as onboarding, policy servicing, loan processing, and claims inspection through secure, high-quality video communication. With built-in features like face match verification, document capture, live agent routing, queue management, screen sharing, chat, and audit-ready recordings, VideoCX ensures regulatory compliance while enhancing customer satisfaction. The platform is fully browser-based, eliminating the need for app downloads, and integrates seamlessly into existing customer journeys through APIs. Trusted by leading insurers and financial institutions, VideoCX simplifies complex workflows, reduces branch visits, and delivers faster resolution times.
Videocx
An enterprise-grade, end-to-end video customer experience platform for banking, lending, and insurance.
Videocx
2017
India
11-50
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