Unique is a telephony software solution designed to enhance communication for businesses of all sizes. The platform integrates seamlessly with both cloud-based and on-premise phone systems, offering advanced features like call routing, voicemail management, and call recording. Unique enables businesses to create customized phone menus, ensuring that customers reach the right department quickly and efficiently. The software’s real-time analytics provide insights into call volume, response times, and agent performance, allowing businesses to optimize their customer service operations. Unique also offers integration with CRM systems, enabling businesses to track customer interactions and improve service quality. Ideal for call centers, customer support teams, and small businesses, Unique improves communication efficiency and customer satisfaction.
UniQue Software
Lithuania
Proprietary
Call Center Management