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Third Lane Overview

Third Lane is an innovative telephony software designed to enhance communication efficiency for businesses of all sizes. This platform offers a comprehensive suite of features, including VoIP calling, call routing, voicemail management, and real-time analytics. Third Lane integrates seamlessly with existing CRM and customer support systems, ensuring that all interactions are streamlined and easily accessible. The software supports multi-channel communication, allowing businesses to manage calls, texts, and emails from a single interface. With its user-friendly dashboard and customizable settings, Third Lane empowers organizations to optimize their communication workflows, improve customer interactions, and reduce operational costs. Enhance your business communication with Third Lane’s reliable and scalable telephony solutions.

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Contact Details

  • Vendor Name Thirdlane Technologies
  • Founded 2003
  • Location United States

Support

  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Networking, Telecommunications

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Third Lane Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

Third Lane Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$250 Per Feature

Third Lane FAQs

Third Lane is an innovative telephony software designed to enhance communication efficiency for businesses of all sizes. This platform offers a comprehensive suite of features, including VoIP calling, call routing, voicemail management, and real-time analytics. Third Lane integrates seamlessly with existing CRM and customer support systems, ensuring that all interactions are streamlined and easily accessible. The software supports multi-channel communication, allowing businesses to manage calls, texts, and emails from a single interface. With its user-friendly dashboard and customizable settings, Third Lane empowers organizations to optimize their communication workflows, improve customer interactions, and reduce operational costs. Enhance your business communication with Third Lane’s reliable and scalable telephony solutions.

  • No, Third Lane does not offer a free version.

  • Yes, Third Lane offers a free trial.

  • No, Credit Card details are not required for the Third Lane trial.

  • Third Lane offers the following pricing plans & packages:

    Basic

    $250 Per Feature

  • Third Lane supports the following payment frequencies:

    • Annual Subscription

  • No, Third Lane does not offer an API.

  • Third Lane offers support with the following options:
    • Knowledge Base , FAQs/Forum

  • Third Lane offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Third Lane supports the following languages:
    • English

  • Following are the typical users of the Third Lane:
    • Self-Employed , Small-Business , Midsize-Business

  • Third Lane supports the following deployment:
    • Cloud Hosted , On-Premise

  • Third Lane supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Linux