Symbl.ai Overview

Symbl.ai is an innovative conversational AI platform that empowers businesses to enhance their customer interactions through natural language processing (NLP) and machine learning. The software allows organizations to integrate AI-driven conversational capabilities into their existing platforms, enabling automated customer service, chatbots, and voice assistants. Symbl.ai offers real-time conversation analysis, sentiment detection, and intent recognition, which helps businesses understand customer behavior and improve engagement. With powerful APIs, the platform can transcribe, summarize, and extract actionable insights from phone calls, emails, or text-based conversations. Symbl.ai’s scalable platform allows businesses of all sizes to improve their customer experience, automate repetitive tasks, and provide personalized communication. The platform’s ability to learn from past interactions ensures more accurate responses and seamless integration with CRM systems, helping businesses enhance support quality, increase efficiency, and reduce costs. Symbl.ai is ideal for organizations looking to leverage AI to optimize customer communications.

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Contact Details

  • Vendor Name Symbl.ai
  • Founded 2018
  • Location United States

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Banking, Education Management, Government Administration, Hospitality

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Symbl.ai Features

  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Text Editing
  • Arrow Icon Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Language
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Concatenated Speech
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Automatic Transcription
  • Arrow Icon Audio Capture
  • Arrow Icon Call Center Management
  • Arrow Icon Call Scripting
  • Arrow Icon Speech-to-Text Analysis
  • Arrow Icon Search/Filter
  • Arrow Icon Customizable Macros
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution

Symbl.ai Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • One-Time Payment One-Time Payment

Symbl.ai FAQs

Symbl.ai is an innovative conversational AI platform that empowers businesses to enhance their customer interactions through natural language processing (NLP) and machine learning. The software allows organizations to integrate AI-driven conversational capabilities into their existing platforms, enabling automated customer service, chatbots, and voice assistants. Symbl.ai offers real-time conversation analysis, sentiment detection, and intent recognition, which helps businesses understand customer behavior and improve engagement. With powerful APIs, the platform can transcribe, summarize, and extract actionable insights from phone calls, emails, or text-based conversations. Symbl.ai’s scalable platform allows businesses of all sizes to improve their customer experience, automate repetitive tasks, and provide personalized communication. The platform’s ability to learn from past interactions ensures more accurate responses and seamless integration with CRM systems, helping businesses enhance support quality, increase efficiency, and reduce costs. Symbl.ai is ideal for organizations looking to leverage AI to optimize customer communications.

  • Yes, Symbl.ai offers a free version.

  • Yes, Symbl.ai offers a free trial.

  • No, Credit Card details are not required for the Symbl.ai trial.

  • Symbl.ai supports the following payment frequencies:

    • One-Time Payment

  • No, Symbl.ai does not offer an API.

  • Symbl.ai offers support with the following options:
    • Chat

  • Symbl.ai offers training with the following options:
    • Live Online , Webinar , Documentation

  • Symbl.ai supports the following languages:
    • English

  • Following are the typical users of the Symbl.ai:
    • Self-Employed , Small-Business , Midsize-Business

  • Symbl.ai supports the following deployment:
    • Cloud Hosted

  • Symbl.ai supports the following devices and operating systems:
    • Web-Based