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Surveys for JSM Overview

Surveys for JSM is a powerful survey software that integrates seamlessly with Jira Service Management (JSM) to help businesses collect, analyze, and act on feedback from customers and employees. With Surveys for JSM, companies can create customizable surveys to gather valuable insights on customer satisfaction, service performance, and employee engagement. This software is designed to be easy to use, allowing businesses to create surveys quickly with drag-and-drop functionality, while offering advanced features like conditional logic, response tracking, and automated notifications. By integrating with JSM, it ensures that survey responses are linked directly to tickets, providing real-time insights into service performance and enabling teams to follow up promptly. The software helps businesses improve customer service and internal processes by leveraging feedback to make informed decisions. With reporting tools and analytics, Surveys for JSM empowers organizations to identify trends, track progress, and optimize operations for better results.

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Contact Details

  • Vendor Name ServiceRocket
  • Founded 2001
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services, Retail, Wholesale

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Surveys for JSM Features

  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications

Surveys for JSM Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Surveys for JSM FAQs

Surveys for JSM is a powerful survey software that integrates seamlessly with Jira Service Management (JSM) to help businesses collect, analyze, and act on feedback from customers and employees. With Surveys for JSM, companies can create customizable surveys to gather valuable insights on customer satisfaction, service performance, and employee engagement. This software is designed to be easy to use, allowing businesses to create surveys quickly with drag-and-drop functionality, while offering advanced features like conditional logic, response tracking, and automated notifications. By integrating with JSM, it ensures that survey responses are linked directly to tickets, providing real-time insights into service performance and enabling teams to follow up promptly. The software helps businesses improve customer service and internal processes by leveraging feedback to make informed decisions. With reporting tools and analytics, Surveys for JSM empowers organizations to identify trends, track progress, and optimize operations for better results.

  • No, Surveys for JSM does not offer a free version.

  • Yes, Surveys for JSM offers a free trial.

  • No, Credit Card details are not required for the Surveys for JSM trial.

  • No, Surveys for JSM does not offer an API.

  • Surveys for JSM supports the following languages:
    • English

  • Following are the typical users of the Surveys for JSM:
    • Self-Employed , Small-Business , Midsize-Business

  • Surveys for JSM supports the following deployment:
    • Cloud Hosted

  • Surveys for JSM supports the following devices and operating systems:
    • Web-Based