Sophia Chatbot Overview

Sophia Chatbot is a conversational AI platform designed to help businesses automate customer interactions and enhance user experience. The platform leverages natural language processing (NLP) and machine learning to understand and respond to customer inquiries in real time. Sophia Chatbot can be integrated into websites, mobile apps, and messaging platforms, allowing businesses to offer 24/7 support to customers. The software is highly customizable, enabling businesses to train the chatbot to handle a variety of queries, from simple FAQs to complex technical issues. Sophia Chatbot’s intuitive dashboard allows businesses to monitor conversations, analyze customer sentiment, and refine chatbot responses for improved accuracy. With its ability to handle high volumes of inquiries, Sophia Chatbot improves customer satisfaction, reduces operational costs, and frees up human agents to focus on more complex tasks, making it an ideal solution for businesses looking to optimize customer service.

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Contact Details

  • Vendor Name Celi
  • Founded
  • Location Italy

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Design

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Sophia Chatbot Features

  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Sophia Chatbot Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Sophia Chatbot FAQs

Sophia Chatbot is a conversational AI platform designed to help businesses automate customer interactions and enhance user experience. The platform leverages natural language processing (NLP) and machine learning to understand and respond to customer inquiries in real time. Sophia Chatbot can be integrated into websites, mobile apps, and messaging platforms, allowing businesses to offer 24/7 support to customers. The software is highly customizable, enabling businesses to train the chatbot to handle a variety of queries, from simple FAQs to complex technical issues. Sophia Chatbot’s intuitive dashboard allows businesses to monitor conversations, analyze customer sentiment, and refine chatbot responses for improved accuracy. With its ability to handle high volumes of inquiries, Sophia Chatbot improves customer satisfaction, reduces operational costs, and frees up human agents to focus on more complex tasks, making it an ideal solution for businesses looking to optimize customer service.

  • No, Sophia Chatbot does not offer a free version.

  • Yes, Sophia Chatbot offers a free trial.

  • No, Credit Card details are not required for the Sophia Chatbot trial.

  • No, Sophia Chatbot does not offer an API.

  • Sophia Chatbot supports the following languages:
    • English

  • Following are the typical users of the Sophia Chatbot:
    • Self-Employed , Small-Business , Midsize-Business