SocialEpoch is a dynamic customer relationship management (CRM) software designed to help businesses engage with their customers effectively across social media platforms. This platform provides a comprehensive suite of tools for managing customer interactions, tracking social engagement, and analyzing customer feedback, enabling organizations to build stronger relationships with their audience. With SocialEpoch, users can monitor social media channels for mentions, comments, and direct messages, ensuring timely responses to customer inquiries. The software includes features for managing campaigns, tracking performance metrics, and generating reports, providing insights into customer behavior and preferences. Additionally, SocialEpoch supports integration with existing CRM systems, enhancing data accuracy and collaboration across departments. By utilizing SocialEpoch, businesses can improve their social media engagement strategies, enhance customer satisfaction, and drive brand loyalty.
Moppomobi Technologies
India
Proprietary
Referral Tracking
