ServicePoint Overview

ServicePoint is a robust service dispatch software designed to streamline operations for service-oriented businesses. This platform provides comprehensive tools for managing service requests, scheduling appointments, and dispatching technicians efficiently. With ServicePoint, users can easily create and track service tickets, assign jobs to field technicians, and monitor job status in real time. The software includes features for route optimization, ensuring that technicians can reach their destinations quickly and efficiently. Additionally, ServicePoint offers reporting capabilities that provide insights into service performance, response times, and customer satisfaction levels. By leveraging ServicePoint, organizations can improve their service delivery processes, enhance customer experiences, and drive operational efficiency in their service operations.

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Contact Details

  • Vendor Name DP Solutions
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Consumer Services, Electrical & Electronic Manufacturing

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ServicePoint Features

  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

ServicePoint Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ServicePoint FAQs

ServicePoint is a robust service dispatch software designed to streamline operations for service-oriented businesses. This platform provides comprehensive tools for managing service requests, scheduling appointments, and dispatching technicians efficiently. With ServicePoint, users can easily create and track service tickets, assign jobs to field technicians, and monitor job status in real time. The software includes features for route optimization, ensuring that technicians can reach their destinations quickly and efficiently. Additionally, ServicePoint offers reporting capabilities that provide insights into service performance, response times, and customer satisfaction levels. By leveraging ServicePoint, organizations can improve their service delivery processes, enhance customer experiences, and drive operational efficiency in their service operations.

  • No, ServicePoint does not offer a free version.

  • Yes, ServicePoint offers a free trial.

  • No, Credit Card details are not required for the ServicePoint trial.

  • No, ServicePoint does not offer an API.

  • ServicePoint supports the following languages:
    • English

  • Following are the typical users of the ServicePoint:
    • Self-Employed , Small-Business , Midsize-Business

  • ServicePoint supports the following deployment:
    • Cloud Hosted , On-Premise

  • ServicePoint supports the following devices and operating systems:
    • Web-Based , Windows , Linux