ServiceNetwork is an incident management software designed to help businesses track and resolve incidents more efficiently. Whether handling customer complaints, IT issues, or operational disruptions, ServiceNetwork provides a centralized platform for logging, tracking, and resolving incidents in real time. The software allows teams to prioritize incidents based on severity, assign tasks to the appropriate personnel, and monitor progress until resolution. With its automated notification system, ServiceNetwork ensures that all stakeholders are kept informed throughout the resolution process. The platform also provides detailed reporting tools, allowing businesses to analyze incident trends, track response times, and measure service levels. By improving incident tracking and response, ServiceNetwork helps businesses enhance operational efficiency, reduce downtime, and improve customer satisfaction.
ServiceCentral Technologies
2007
United States
Email
Safety Incident Management