ServiceBase Overview

ServiceBase is a service dispatch software designed to help businesses manage field service operations and optimize dispatching workflows. The platform allows service managers to schedule appointments, assign tasks to technicians, and track the progress of service calls in real time. With its automated dispatching features, ServiceBase ensures that technicians are sent to the right job at the right time, improving response times and customer satisfaction. The software also includes tools for managing customer information, tracking inventory, and generating reports, providing businesses with the insights they need to optimize their service operations. ServiceBase is ideal for companies in industries like HVAC, plumbing, and maintenance services, helping them enhance operational efficiency and deliver top-tier customer service.

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Contact Details

  • Vendor Name ServiceBase
  • Founded
  • Location United States

Support

  • Email Email

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Consumer Services, Electrical & Electronic Manufacturing

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ServiceBase Features

  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

ServiceBase Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

ServiceBase FAQs

ServiceBase is a service dispatch software designed to help businesses manage field service operations and optimize dispatching workflows. The platform allows service managers to schedule appointments, assign tasks to technicians, and track the progress of service calls in real time. With its automated dispatching features, ServiceBase ensures that technicians are sent to the right job at the right time, improving response times and customer satisfaction. The software also includes tools for managing customer information, tracking inventory, and generating reports, providing businesses with the insights they need to optimize their service operations. ServiceBase is ideal for companies in industries like HVAC, plumbing, and maintenance services, helping them enhance operational efficiency and deliver top-tier customer service.

  • No, ServiceBase does not offer a free version.

  • Yes, ServiceBase offers a free trial.

  • No, Credit Card details are not required for the ServiceBase trial.

  • No, ServiceBase does not offer an API.

  • ServiceBase offers support with the following options:
    • Email

  • ServiceBase supports the following languages:
    • English

  • Following are the typical users of the ServiceBase:
    • Self-Employed , Small-Business , Midsize-Business

  • ServiceBase supports the following deployment:
    • Cloud Hosted

  • ServiceBase supports the following devices and operating systems:
    • Web-Based