Service Suite 360 Overview

Service Suite 360 is an all-in-one HVAC software solution specifically tailored for heating, ventilation, and air conditioning service providers. It offers a comprehensive set of features including appointment scheduling, technician dispatching, inventory management, invoicing, and customer relationship management. The software streamlines work order management by allowing users to create, assign, and track jobs with ease. Service Suite 360's inventory management ensures that technicians have the necessary parts and equipment, reducing delays and improving first-time fix rates. The mobile application empowers technicians with access to job details, customer histories, and the ability to update job statuses in real-time. They can also generate quotes, capture signatures, and process payments directly from the field. The software's robust reporting tools provide insights into technician performance, service trends, and financial metrics. By automating administrative tasks and enhancing operational visibility, Service Suite 360 helps HVAC companies improve productivity, deliver exceptional customer service, and drive business growth.

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Contact Details

  • Vendor Name Cloud TwentyOne
  • Founded 2013
  • Location United States

Support

  • Chat Chat

Training

  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction, Mechanical or Industrial Engineering

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Service Suite 360 Features

  • Arrow Icon Service History
  • Arrow Icon Calendar Management
  • Arrow Icon Job Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Electronic Payments
  • Arrow Icon Inventory Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Customer History
  • Arrow Icon Technician Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Inventory Control
  • Arrow Icon Location Tracking
  • Arrow Icon Customer Database
  • Arrow Icon Routing
  • Arrow Icon Real-Time Updates
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Time Tracking
  • Arrow Icon Groundskeeping Management
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Dispatch Management
  • Arrow Icon Routing
  • Arrow Icon Contract/License Management
  • Arrow Icon Work Order Management
  • Arrow Icon Employee Management
  • Arrow Icon Job Management
  • Arrow Icon Calendar Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Activity Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Landscape Design
  • Arrow Icon Payroll Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Routing
  • Arrow Icon Dispatch Management
  • Arrow Icon Mobile App
  • Arrow Icon Service History
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Real-Time Data
  • Arrow Icon Customer Database
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Payment Processing
  • Arrow Icon Electronic Signature
  • Arrow Icon Technician Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Equipment Tracking

Service Suite 360 Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$249 Per User

Service Suite 360 FAQs

Service Suite 360 is an all-in-one HVAC software solution specifically tailored for heating, ventilation, and air conditioning service providers. It offers a comprehensive set of features including appointment scheduling, technician dispatching, inventory management, invoicing, and customer relationship management. The software streamlines work order management by allowing users to create, assign, and track jobs with ease. Service Suite 360's inventory management ensures that technicians have the necessary parts and equipment, reducing delays and improving first-time fix rates. The mobile application empowers technicians with access to job details, customer histories, and the ability to update job statuses in real-time. They can also generate quotes, capture signatures, and process payments directly from the field. The software's robust reporting tools provide insights into technician performance, service trends, and financial metrics. By automating administrative tasks and enhancing operational visibility, Service Suite 360 helps HVAC companies improve productivity, deliver exceptional customer service, and drive business growth.

  • No, Service Suite 360 does not offer a free version.

  • Yes, Service Suite 360 offers a free trial.

  • No, Credit Card details are not required for the Service Suite 360 trial.

  • Service Suite 360 offers the following pricing plans & packages:

    Basic

    $249 Per User

  • Service Suite 360 supports the following payment frequencies:

    • Monthly Subscription

  • No, Service Suite 360 does not offer an API.

  • Service Suite 360 offers support with the following options:
    • Chat

  • Service Suite 360 offers training with the following options:
    • Webinar

  • Service Suite 360 supports the following languages:
    • English

  • Following are the typical users of the Service Suite 360:
    • Self-Employed , Small-Business , Midsize-Business

  • Service Suite 360 supports the following deployment:
    • Cloud Hosted

  • Service Suite 360 supports the following devices and operating systems:
    • Web-Based