RT Telephony Overview

RT Telephony is a comprehensive Call Recording Software designed to enhance communication management and improve service quality for businesses of all sizes. It offers a robust platform for recording, storing, and analyzing phone calls, ensuring that organizations can maintain high standards of customer service and compliance. RT Telephony provides powerful tools for real-time call monitoring, enabling managers to evaluate agent performance and provide feedback effectively. The software’s intuitive interface allows users to easily search and retrieve recorded calls, facilitating training and quality assurance initiatives. Additionally, RT Telephony includes features for generating detailed reports on call metrics, helping organizations identify trends and areas for improvement. With strong security measures and compliance with industry regulations, the software ensures that sensitive information is protected while providing valuable insights into communication practices. Whether you’re a call center, customer support team, or sales organization, RT Telephony empowers you to enhance your call management processes, improve customer satisfaction, and drive operational excellence through effective call recording solutions.

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Contact Details

  • Vendor Name Rolustech
  • Founded 2008
  • Location Pakistan

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

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RT Telephony Features

  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer

RT Telephony Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

RT Telephony FAQs

RT Telephony is a comprehensive Call Recording Software designed to enhance communication management and improve service quality for businesses of all sizes. It offers a robust platform for recording, storing, and analyzing phone calls, ensuring that organizations can maintain high standards of customer service and compliance. RT Telephony provides powerful tools for real-time call monitoring, enabling managers to evaluate agent performance and provide feedback effectively. The software’s intuitive interface allows users to easily search and retrieve recorded calls, facilitating training and quality assurance initiatives. Additionally, RT Telephony includes features for generating detailed reports on call metrics, helping organizations identify trends and areas for improvement. With strong security measures and compliance with industry regulations, the software ensures that sensitive information is protected while providing valuable insights into communication practices. Whether you’re a call center, customer support team, or sales organization, RT Telephony empowers you to enhance your call management processes, improve customer satisfaction, and drive operational excellence through effective call recording solutions.

  • No, RT Telephony does not offer a free version.

  • Yes, RT Telephony offers a free trial.

  • No, Credit Card details are not required for the RT Telephony trial.

  • No, RT Telephony does not offer an API.

  • RT Telephony supports the following languages:
    • English

  • Following are the typical users of the RT Telephony:
    • Self-Employed , Small-Business , Midsize-Business