Roadside Overview

Roadside is a specialized towing software designed to optimize the operations of towing companies and roadside assistance services. This comprehensive platform offers features such as dispatch management, fleet tracking, billing and invoicing, customer management, and detailed reporting. Roadside’s intuitive interface allows dispatchers to assign towing jobs efficiently, ensuring timely response and reducing wait times for customers. Fleet tracking features provide real-time visibility into vehicle locations, enabling optimal routing and improving response times. The software’s billing and invoicing tools streamline financial processes, allowing for quick and accurate invoicing, payment processing, and expense tracking. Additionally, Roadside includes robust customer management capabilities, maintaining detailed profiles and service histories to enhance customer service and foster loyalty. Detailed reporting and analytics provide valuable insights into operational performance, fleet utilization, and financial metrics, empowering businesses to make data-driven decisions and optimize their services. With its focus on efficiency, reliability, and user-friendliness, Roadside is the ideal solution for towing companies seeking to enhance their operational capabilities, improve customer satisfaction, and achieve sustained growth.

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Contact Details

  • Vendor Name JG Software
  • Founded 2014
  • Location Sweden

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Transportation/Trucking/Railroad

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Roadside Features

  • Arrow Icon Lot Management
  • Arrow Icon Fleet Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Dispatch Management
  • Arrow Icon Job Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Electronic Signature
  • Arrow Icon Fuel Management
  • Arrow Icon Assignment Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Employee Management
  • Arrow Icon Customer Database
  • Arrow Icon Client Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Commission Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon GPS
  • Arrow Icon Chat/Messaging

Roadside Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • SEK (kr) SEK (kr)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$99 Per User

Roadside FAQs

Roadside is a specialized towing software designed to optimize the operations of towing companies and roadside assistance services. This comprehensive platform offers features such as dispatch management, fleet tracking, billing and invoicing, customer management, and detailed reporting. Roadside’s intuitive interface allows dispatchers to assign towing jobs efficiently, ensuring timely response and reducing wait times for customers. Fleet tracking features provide real-time visibility into vehicle locations, enabling optimal routing and improving response times. The software’s billing and invoicing tools streamline financial processes, allowing for quick and accurate invoicing, payment processing, and expense tracking. Additionally, Roadside includes robust customer management capabilities, maintaining detailed profiles and service histories to enhance customer service and foster loyalty. Detailed reporting and analytics provide valuable insights into operational performance, fleet utilization, and financial metrics, empowering businesses to make data-driven decisions and optimize their services. With its focus on efficiency, reliability, and user-friendliness, Roadside is the ideal solution for towing companies seeking to enhance their operational capabilities, improve customer satisfaction, and achieve sustained growth.

  • No, Roadside does not offer a free version.

  • Yes, Roadside offers a free trial.

  • No, Credit Card details are not required for the Roadside trial.

  • Roadside offers the following pricing plans & packages:

    Basic

    $99 Per User

  • Roadside supports the following payment frequencies:

    • Monthly Subscription

  • No, Roadside does not offer an API.

  • Roadside offers support with the following options:
    • 24x7 Support , Chat

  • Roadside offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Roadside supports the following languages:
    • English

  • Following are the typical users of the Roadside:
    • Self-Employed , Small-Business , Midsize-Business

  • Roadside supports the following deployment:
    • Cloud Hosted

  • Roadside supports the following devices and operating systems:
    • Web-Based