Retentional is a customer success software that helps businesses strengthen customer relationships, reduce churn, and enhance client satisfaction. This platform provides tools for tracking customer interactions, monitoring engagement metrics, and identifying at-risk accounts. Retentional’s automated workflows enable customer success teams to set up personalized onboarding, training, and support sequences, ensuring a smooth customer experience from the start. The software’s health scoring system evaluates customer activity and satisfaction levels, allowing teams to prioritize clients who need attention. Retentional’s analytics offer insights into customer retention rates, usage patterns, and feedback, supporting data-driven improvements. By providing a centralized view of customer interactions and promoting proactive engagement, Retentional helps businesses improve retention, build loyalty, and maximize customer lifetime value.
Retentional
United Kingdom
Proprietary
Churn Management