Red Falcon Overview

Red Falcon is a robust order management software designed to streamline the order-to-cash process and improve customer satisfaction. The platform provides a centralized system for managing orders, inventory, shipping, and customer communications, allowing businesses to fulfill orders faster and more accurately. Red Falcon enables businesses to track order status in real time, from placement to delivery, providing visibility at every stage of the process. Its inventory management tools ensure that stock levels are optimized, preventing stockouts and overstocking. The software integrates with various sales channels, such as e-commerce websites, marketplaces, and in-store systems, enabling businesses to process orders from multiple sources in one place. Red Falcon’s reporting features allow businesses to analyze sales trends, track customer behavior, and monitor order fulfillment performance, helping them identify opportunities for improvement. By automating many manual processes, Red Falcon reduces errors and operational costs, making it an ideal solution for businesses looking to enhance their order management and improve operational efficiency.

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Contact Details

  • Vendor Name ECI Software Solutions
  • Founded 1999
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Business Supplies & Equipment, Retail

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Red Falcon Features

  • Arrow Icon Order Fulfillment
  • Arrow Icon Shipping Management
  • Arrow Icon Returns Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Recurring Orders
  • Arrow Icon Special Order Management
  • Arrow Icon Contact Database
  • Arrow Icon Backorder Management
  • Arrow Icon Order Entry
  • Arrow Icon Order Tracking
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Shipping Labels
  • Arrow Icon Multi-Currency
  • Arrow Icon Warehouse Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Real Time Reporting
  • Arrow Icon Inventory Management
  • Arrow Icon Multi-Location
  • Arrow Icon eCommerce Management
  • Arrow Icon Customer History
  • Arrow Icon Sales Orders
  • Arrow Icon Discount Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Supplier Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Product Catalog
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Forecasting
  • Arrow Icon Reorder Management
  • Arrow Icon Vendor Managed Inventory
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Returns Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Sales Reports
  • Arrow Icon Purchase Order Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon Inventory Management
  • Arrow Icon Real Time Data
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Cost Tracking
  • Arrow Icon Invoice Management
  • Arrow Icon Retail Inventory Management
  • Arrow Icon Kitting
  • Arrow Icon eCommerce Management
  • Arrow Icon Customer Database
  • Arrow Icon Product Identification
  • Arrow Icon Shipping Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Inventory Control
  • Arrow Icon Forecasting
  • Arrow Icon Warehouse Management
  • Arrow Icon Supplier Management
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Accounting Integration
  • Arrow Icon Status Tracking
  • Arrow Icon Order Management
  • Arrow Icon Inventory Auditing
  • Arrow Icon Inventory Replenishment
  • Arrow Icon Enterprise Asset Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Integrated Business Operations
  • Arrow Icon Accounting
  • Arrow Icon Order Management
  • Arrow Icon Inventory Management
  • Arrow Icon Bills of Material
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon HR Management
  • Arrow Icon Distribution Management
  • Arrow Icon Task Management
  • Arrow Icon Financial Analysis
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Forecasting
  • Arrow Icon Project Management
  • Arrow Icon Workflow Management
  • Arrow Icon Multi-Location
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Supply Chain Management
  • Arrow Icon CRM
  • Arrow Icon Document Management
  • Arrow Icon Payroll Management
  • Arrow Icon Order Management
  • Arrow Icon Accounting Integration
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Discount Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Merchandise Management
  • Arrow Icon Commission Management
  • Arrow Icon Promotions Management
  • Arrow Icon Credit Card Processing
  • Arrow Icon Receipt Management
  • Arrow Icon Multi-Location
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Customer Database
  • Arrow Icon Inventory Replenishment
  • Arrow Icon Offline Access
  • Arrow Icon CRM
  • Arrow Icon Inventory Management
  • Arrow Icon Forecasting
  • Arrow Icon Purchase Order Management
  • Arrow Icon For Retail
  • Arrow Icon Shipping Management
  • Arrow Icon Sales Orders
  • Arrow Icon Mail Order
  • Arrow Icon Returns Management
  • Arrow Icon Stock Management
  • Arrow Icon Inventory Optimization
  • Arrow Icon eCommerce Management
  • Arrow Icon Warehouse Management
  • Arrow Icon Employee Management
  • Arrow Icon Email Marketing
  • Arrow Icon Loyalty Program
  • Arrow Icon Gift Card Management
  • Arrow Icon Electronic Payments
  • Arrow Icon Shipping Management
  • Arrow Icon Multi-Store
  • Arrow Icon Activity Dashboard
  • Arrow Icon Order Tracking
  • Arrow Icon Customer Accounts
  • Arrow Icon Promotions Management
  • Arrow Icon Returns Management
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon CRM
  • Arrow Icon Website Management
  • Arrow Icon Data Synchronization
  • Arrow Icon Email Marketing
  • Arrow Icon Kitting
  • Arrow Icon Content Management
  • Arrow Icon Sales Orders
  • Arrow Icon SEO Management
  • Arrow Icon Multi-Currency
  • Arrow Icon Inventory Management
  • Arrow Icon Campaign Management
  • Arrow Icon Order Management
  • Arrow Icon Multi-Location
  • Arrow Icon Shopping Cart
  • Arrow Icon Electronic Payments
  • Arrow Icon Credit Card Processing
  • Arrow Icon Reviews Management
  • Arrow Icon Data Security
  • Arrow Icon Discount Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Inventory Control
  • Arrow Icon Communication Management
  • Arrow Icon Reordering
  • Arrow Icon Payment Options
  • Arrow Icon Shipping Management
  • Arrow Icon Promotions Management
  • Arrow Icon SEO Management
  • Arrow Icon Bulk Ordering
  • Arrow Icon Mobile Access
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Supplier Management
  • Arrow Icon Warehouse Management
  • Arrow Icon Search/Filter
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Serial Number Tracking
  • Arrow Icon Cost Tracking
  • Arrow Icon Inventory Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Purchasing & Receiving
  • Arrow Icon Check-in/Check-out
  • Arrow Icon Forecasting
  • Arrow Icon Reorder Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon SKU/UPC Codes
  • Arrow Icon Returns Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Order Management
  • Arrow Icon Inventory Management
  • Arrow Icon Shopping Cart
  • Arrow Icon Promotions Management
  • Arrow Icon Email Marketing
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon SEO Management
  • Arrow Icon Mobile Commerce
  • Arrow Icon Website Management
  • Arrow Icon For Small Businesses
  • Arrow Icon Payment Options
  • Arrow Icon Mobile Access
  • Arrow Icon Template Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

Red Falcon Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Red Falcon FAQs

Red Falcon is a robust order management software designed to streamline the order-to-cash process and improve customer satisfaction. The platform provides a centralized system for managing orders, inventory, shipping, and customer communications, allowing businesses to fulfill orders faster and more accurately. Red Falcon enables businesses to track order status in real time, from placement to delivery, providing visibility at every stage of the process. Its inventory management tools ensure that stock levels are optimized, preventing stockouts and overstocking. The software integrates with various sales channels, such as e-commerce websites, marketplaces, and in-store systems, enabling businesses to process orders from multiple sources in one place. Red Falcon’s reporting features allow businesses to analyze sales trends, track customer behavior, and monitor order fulfillment performance, helping them identify opportunities for improvement. By automating many manual processes, Red Falcon reduces errors and operational costs, making it an ideal solution for businesses looking to enhance their order management and improve operational efficiency.

  • No, Red Falcon does not offer a free version.

  • Yes, Red Falcon offers a free trial.

  • No, Credit Card details are not required for the Red Falcon trial.

  • Red Falcon supports the following payment frequencies:

    • Monthly Subscription

  • No, Red Falcon does not offer an API.

  • Red Falcon offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Red Falcon offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Red Falcon supports the following languages:
    • English

  • Following are the typical users of the Red Falcon:
    • Self-Employed , Small-Business , Midsize-Business

  • Red Falcon supports the following deployment:
    • Cloud Hosted

  • Red Falcon supports the following devices and operating systems:
    • Web-Based