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PENTA Service Management Overview

PENTA Service Management is a comprehensive service dispatch software designed to optimize field service operations for organizations. With its robust features, PENTA enables users to schedule and dispatch technicians, manage work orders, and track service performance efficiently. The software offers real-time updates and notifications, ensuring that technicians have access to critical information while in the field. PENTA also includes reporting tools that provide insights into service metrics, helping organizations identify areas for improvement. Ideal for service-oriented businesses, this software enhances operational efficiency and improves customer satisfaction through effective management of service delivery.

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PENTA Service Management Screenshot & Video

Contact Details

  • Vendor Name Penta Technologies
  • Founded 1991
  • Location United States

Support

    NA

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Construction, Consumer Services, Facilities & Services

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PENTA Service Management Features

  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

PENTA Service Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

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PENTA Service Management FAQs

PENTA Service Management is a comprehensive service dispatch software designed to optimize field service operations for organizations. With its robust features, PENTA enables users to schedule and dispatch technicians, manage work orders, and track service performance efficiently. The software offers real-time updates and notifications, ensuring that technicians have access to critical information while in the field. PENTA also includes reporting tools that provide insights into service metrics, helping organizations identify areas for improvement. Ideal for service-oriented businesses, this software enhances operational efficiency and improves customer satisfaction through effective management of service delivery.

  • No, PENTA Service Management does not offer a free version.

  • Yes, PENTA Service Management offers a free trial.

  • No, Credit Card details are not required for the PENTA Service Management trial.

  • PENTA Service Management supports the following payment frequencies:

    • One-Time Payment

  • No, PENTA Service Management does not offer an API.

  • PENTA Service Management offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • PENTA Service Management supports the following languages:
    • English

  • Following are the typical users of the PENTA Service Management:
    • Self-Employed , Small-Business , Midsize-Business

  • PENTA Service Management supports the following deployment:
    • Cloud Hosted , On-Premise

  • PENTA Service Management supports the following devices and operating systems:
    • Web-Based , Windows , Linux