Why SoftwareWorld Chooses OpenRMA:

“SoftwareWorld chose OpenRMA based on its exceptional user reviews highlighting its intuitive interface, robust functionality, and excellent customer support. Users praised its seamless integration capabilities and efficient management of return merchandise authorizations, which significantly streamlined their operations. The software's reliability and scalability were also frequently mentioned, making it a preferred choice for businesses seeking effective RMA solutions.”

Highly Recommended

OpenRMA Overview

OpenRMA is a specialized Computer Repair Shop Software designed to streamline and enhance the operations of computer repair businesses. It offers a comprehensive platform for managing repair orders, tracking inventory, and handling customer interactions, ensuring efficient and organized repair shop workflows. Key features include automated work order creation, real-time inventory management, and integrated billing and invoicing that simplify administrative tasks and improve financial accuracy. OpenRMA also provides robust tools for tracking repair status, managing technician assignments, and communicating with customers, enabling repair shops to deliver timely and high-quality service. Additionally, the software offers detailed reporting and analytics, allowing businesses to monitor performance metrics, assess operational efficiency, and make data-driven decisions to optimize their repair processes. With its user-friendly interface and powerful functionalities, OpenRMA empowers computer repair shops to manage their operations effectively, enhance customer satisfaction, and achieve sustainable growth through efficient repair management solutions.

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OpenRMA Screenshot & Video

Contact Details

  • Vendor Name OpenRMA
  • Founded 2016
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Consumer Electronics, Information Technology & Services, Telecommunications

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OpenRMA Features

  • Arrow Icon Multi-Location
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Employee Management
  • Arrow Icon Repair Tickets
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Repair Tracking
  • Arrow Icon Intake Management
  • Arrow Icon Estimating
  • Arrow Icon Job Management
  • Arrow Icon CRM
  • Arrow Icon Inventory Management

OpenRMA Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

OpenRMA Cloud Edition

$199.90 Per User

Standard

$149.90 One-time

Professional

$349.90 One-time

enterprise

$499.90 One-time

Retail

$849.90 One-time

OpenRMA FAQs

OpenRMA is a specialized Computer Repair Shop Software designed to streamline and enhance the operations of computer repair businesses. It offers a comprehensive platform for managing repair orders, tracking inventory, and handling customer interactions, ensuring efficient and organized repair shop workflows. Key features include automated work order creation, real-time inventory management, and integrated billing and invoicing that simplify administrative tasks and improve financial accuracy. OpenRMA also provides robust tools for tracking repair status, managing technician assignments, and communicating with customers, enabling repair shops to deliver timely and high-quality service. Additionally, the software offers detailed reporting and analytics, allowing businesses to monitor performance metrics, assess operational efficiency, and make data-driven decisions to optimize their repair processes. With its user-friendly interface and powerful functionalities, OpenRMA empowers computer repair shops to manage their operations effectively, enhance customer satisfaction, and achieve sustainable growth through efficient repair management solutions.

  • Yes, OpenRMA offers a free version.

  • Yes, OpenRMA offers a free trial.

  • No, Credit Card details are not required for the OpenRMA trial.

  • OpenRMA offers the following pricing plans & packages:

    OpenRMA Cloud Edition

    $199.90 Per User

    Standard

    $149.90 One-time

    Professional

    $349.90 One-time

    enterprise

    $499.90 One-time

    Retail

    $849.90 One-time

  • OpenRMA supports the following payment frequencies:

    • Annual Subscription

  • No, OpenRMA does not offer an API.

  • OpenRMA offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , FAQs/Forum

  • OpenRMA offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • OpenRMA supports the following languages:
    • English

  • Following are the typical users of the OpenRMA:
    • Self-Employed , Small-Business , Midsize-Business

  • OpenRMA supports the following deployment:
    • Cloud Hosted , On-Premise

  • OpenRMA supports the following devices and operating systems:
    • Web-Based , Windows

OpenRMA Comparisons

OpenRMA vs mHelpDesk

OpenRMA vs RepairDesk

OpenRMA vs RepairShopr

OpenRMA vs Orderry

OpenRMA vs RepairQ

OpenRMA vs MyGadgetRepair

OpenRMA vs SmartCenter

OpenRMA vs HelloClient