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NOVO CXP Overview

NOVO CXP is an artificial intelligence software designed to transform customer experiences by using machine learning and predictive analytics. The platform provides businesses with intelligent insights into customer behavior, helping them tailor interactions and anticipate needs. NOVO CXP enables companies to automate customer service tasks, analyze customer data, and offer personalized recommendations, improving both efficiency and satisfaction. The software uses AI algorithms to understand patterns, optimize sales strategies, and improve decision-making across various departments. With its intuitive dashboard, businesses can monitor real-time data, track customer interactions, and measure performance. By integrating with existing CRM and marketing tools, NOVO CXP enhances personalization and drives better customer engag

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NOVO CXP Screenshot & Video

Contact Details

  • Vendor Name inovoo
  • Founded 2003
  • Location Germany

Support

  • Email Email
  • Phone Phone

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Automotive, Design, E-learning, Information Services, Non-profit Organization Management

NOVO CXP Features

  • Arrow Icon Email Tracking
  • Arrow Icon Contact Management
  • Arrow Icon Auto-Responders
  • Arrow Icon Signature Management
  • Arrow Icon Spam Blocker
  • Arrow Icon Email Marketing
  • Arrow Icon Customer Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Email Monitoring
  • Arrow Icon Chat/Messaging
  • Arrow Icon Routing
  • Arrow Icon Canned Responses
  • Arrow Icon Whitelisting/Blacklisting
  • Arrow Icon Search/Filter
  • Arrow Icon Drag & Drop
  • Arrow Icon Campaign Management
  • Arrow Icon Shared Inboxes
  • Arrow Icon Inbox Management
  • Arrow Icon Response Management
  • Arrow Icon Email Templates
  • Arrow Icon Queue Management
  • Arrow Icon Email Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Prioritization
  • Arrow Icon Virtual Personal Assistant (VPA)
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon API
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Language
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Collaboration Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Chatbot
  • Arrow Icon For eCommerce
  • Arrow Icon Speech Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Phone Number Extraction
  • Arrow Icon Document Extraction
  • Arrow Icon Web Data Extraction
  • Arrow Icon API
  • Arrow Icon Pricing Extraction
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Verification
  • Arrow Icon Image Extraction
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Email Address Extraction
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Import/Export
  • Arrow Icon IP Address Extraction
  • Arrow Icon Data Aggregation and Publishing
  • Arrow Icon Data Connectors
  • Arrow Icon Optical Character Recognition
  • Arrow Icon Data Integration
  • Arrow Icon Data Visualization
  • Arrow Icon Activity Dashboard
  • Arrow Icon Data Quality Control
  • Arrow Icon Data Synchronization
  • Arrow Icon Master Data Management
  • Arrow Icon Data Migration
  • Arrow Icon Data Connectors
  • Arrow Icon Data Capture and Transfer
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Automatic Backup
  • Arrow Icon Customer Database
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Data Security
  • Arrow Icon Information Governance
  • Arrow Icon Data Import/Export
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Workflow Management
  • Arrow Icon Full Text Search
  • Arrow Icon Secure Data Storage
  • Arrow Icon Electronic Signature
  • Arrow Icon Archiving & Retention
  • Arrow Icon Digital Asset Management
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Search/Filter
  • Arrow Icon Content Management
  • Arrow Icon Version Control
  • Arrow Icon Approval Process Control
  • Arrow Icon Information Governance
  • Arrow Icon Mobile Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Single Sign On
  • Arrow Icon Model Training
  • Arrow Icon Activity Dashboard
  • Arrow Icon Predictive Modeling
  • Arrow Icon Deep Learning
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon ML Algorithm Library
  • Arrow Icon API
  • Arrow Icon Natural Language Processing
  • Arrow Icon Data Visualization
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Process Builder
  • Arrow Icon Integration into Third Party Applications
  • Arrow Icon Code-free Development
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Attended Automation
  • Arrow Icon Unattended Automation
  • Arrow Icon Optical Character Recognition
  • Arrow Icon Image Recognition

NOVO CXP Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

NOVO CXP FAQs

NOVO CXP is an artificial intelligence software designed to transform customer experiences by using machine learning and predictive analytics. The platform provides businesses with intelligent insights into customer behavior, helping them tailor interactions and anticipate needs. NOVO CXP enables companies to automate customer service tasks, analyze customer data, and offer personalized recommendations, improving both efficiency and satisfaction. The software uses AI algorithms to understand patterns, optimize sales strategies, and improve decision-making across various departments. With its intuitive dashboard, businesses can monitor real-time data, track customer interactions, and measure performance. By integrating with existing CRM and marketing tools, NOVO CXP enhances personalization and drives better customer engag

  • No, NOVO CXP does not offer a free version.

  • Yes, NOVO CXP offers a free trial.

  • No, Credit Card details are not required for the NOVO CXP trial.

  • NOVO CXP supports the following payment frequencies:

    • Annual Subscription

  • No, NOVO CXP does not offer an API.

  • NOVO CXP offers support with the following options:
    • Email , Phone

  • NOVO CXP offers training with the following options:
    • In-person , Webinar , Documentation

  • NOVO CXP supports the following languages:
    • English

  • Following are the typical users of the NOVO CXP:
    • Self-Employed , Small-Business , Midsize-Business

  • NOVO CXP supports the following deployment:
    • Cloud Hosted

  • NOVO CXP supports the following devices and operating systems:
    • Web-Based