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Nextiva CRM Overview

Nextiva CRM is a cutting-edge Customer Experience Software designed to help businesses manage and enhance their interactions with customers. It offers a comprehensive platform for tracking customer interactions, managing sales pipelines, and automating marketing campaigns, ensuring a seamless and personalized customer journey. Nextiva CRM features intuitive dashboards and real-time analytics, providing valuable insights into customer behavior, sales performance, and engagement metrics. The software includes advanced communication tools such as integrated email, phone, and chat, enabling businesses to connect with customers through their preferred channels. Additionally, Nextiva CRM supports automation of routine tasks, allowing sales and support teams to focus on building relationships and delivering exceptional service. The platform also integrates seamlessly with other business applications, enhancing data synchronization and operational efficiency. With its user-friendly interface and robust functionality, Nextiva CRM empowers organizations to improve customer satisfaction, drive sales growth, and build long-lasting customer relationships.

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Nextiva CRM Screenshot & Video

Contact Details

  • Vendor Name Nextiva
  • Founded 2008
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Accounting, Computer Software, Insurance, Management Consulting, Pharmaceuticals

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Nextiva CRM Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

Nextiva CRM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$6.99 Per User

Nextiva CRM FAQs

Nextiva CRM is a cutting-edge Customer Experience Software designed to help businesses manage and enhance their interactions with customers. It offers a comprehensive platform for tracking customer interactions, managing sales pipelines, and automating marketing campaigns, ensuring a seamless and personalized customer journey. Nextiva CRM features intuitive dashboards and real-time analytics, providing valuable insights into customer behavior, sales performance, and engagement metrics. The software includes advanced communication tools such as integrated email, phone, and chat, enabling businesses to connect with customers through their preferred channels. Additionally, Nextiva CRM supports automation of routine tasks, allowing sales and support teams to focus on building relationships and delivering exceptional service. The platform also integrates seamlessly with other business applications, enhancing data synchronization and operational efficiency. With its user-friendly interface and robust functionality, Nextiva CRM empowers organizations to improve customer satisfaction, drive sales growth, and build long-lasting customer relationships.

  • No, Nextiva CRM does not offer a free version.

  • Yes, Nextiva CRM offers a free trial.

  • No, Credit Card details are not required for the Nextiva CRM trial.

  • Nextiva CRM offers the following pricing plans & packages:

    Basic

    $6.99 Per User

  • Nextiva CRM supports the following payment frequencies:

    • Monthly Subscription

  • No, Nextiva CRM does not offer an API.

  • Nextiva CRM offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Nextiva CRM offers training with the following options:
    • Videos

  • Nextiva CRM supports the following languages:
    • English

  • Following are the typical users of the Nextiva CRM:
    • Self-Employed , Small-Business , Midsize-Business

  • Nextiva CRM supports the following deployment:
    • Cloud Hosted , On-Premise

  • Nextiva CRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux