Mercury.ai Overview

Mercury.ai is a powerful conversational AI platform that allows businesses to create intelligent chatbots and virtual assistants for customer engagement and support. By utilizing natural language processing (NLP) and machine learning, Mercury.ai enables bots to conduct human-like conversations, answer customer queries, assist with transactions, and even recommend products or services. The platform supports integration with various communication channels such as websites, mobile apps, and social media, enabling businesses to provide round-the-clock customer support across multiple platforms. Mercury.ai also includes analytics tools that help businesses monitor conversations, gain insights into customer preferences, and continuously optimize chatbot performance. Whether used for customer service, sales support, or marketing, Mercury.ai enhances the customer experience by delivering personalized, efficient, and scalable interactions. With Mercury.ai, businesses can reduce operational costs, improve response times, and increase customer satisfaction.

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Contact Details

  • Vendor Name Mercury.ai
  • Founded
  • Location Germany

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Banking, Education Management, Government Administration, Hospitality

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Mercury.ai Features

  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Mercury.ai Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$500 Per Feature

Mercury.ai FAQs

Mercury.ai is a powerful conversational AI platform that allows businesses to create intelligent chatbots and virtual assistants for customer engagement and support. By utilizing natural language processing (NLP) and machine learning, Mercury.ai enables bots to conduct human-like conversations, answer customer queries, assist with transactions, and even recommend products or services. The platform supports integration with various communication channels such as websites, mobile apps, and social media, enabling businesses to provide round-the-clock customer support across multiple platforms. Mercury.ai also includes analytics tools that help businesses monitor conversations, gain insights into customer preferences, and continuously optimize chatbot performance. Whether used for customer service, sales support, or marketing, Mercury.ai enhances the customer experience by delivering personalized, efficient, and scalable interactions. With Mercury.ai, businesses can reduce operational costs, improve response times, and increase customer satisfaction.

  • No, Mercury.ai does not offer a free version.

  • Yes, Mercury.ai offers a free trial.

  • No, Credit Card details are not required for the Mercury.ai trial.

  • Mercury.ai offers the following pricing plans & packages:

    Basic

    $500 Per Feature

  • Mercury.ai supports the following payment frequencies:

    • Monthly Subscription

  • No, Mercury.ai does not offer an API.

  • Mercury.ai offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Mercury.ai supports the following languages:
    • English

  • Following are the typical users of the Mercury.ai:
    • Self-Employed , Small-Business , Midsize-Business

  • Mercury.ai supports the following deployment:
    • Cloud Hosted

  • Mercury.ai supports the following devices and operating systems:
    • Web-Based