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Kipsu Overview

Kipsu is a customer communications management software that enables businesses to engage with their customers in real time, enhancing customer support and satisfaction. The platform provides tools for live chat, customer feedback collection, and proactive outreach, ensuring that organizations can respond quickly to customer inquiries and issues. Kipsu’s analytics deliver insights into customer interactions, support performance, and engagement metrics, allowing businesses to optimize their communication strategies. Integration with existing customer relationship management (CRM) systems supports cohesive customer data management. Ideal for retailers, service providers, and businesses focused on customer experience, Kipsu enhances customer engagement, improves support responsiveness, and drives customer loyalty.

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Contact Details

  • Vendor Name Kipsu
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Higher Education, Hospitality, Political Organization

Kipsu Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management

Kipsu Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Kipsu FAQs

Kipsu is a customer communications management software that enables businesses to engage with their customers in real time, enhancing customer support and satisfaction. The platform provides tools for live chat, customer feedback collection, and proactive outreach, ensuring that organizations can respond quickly to customer inquiries and issues. Kipsu’s analytics deliver insights into customer interactions, support performance, and engagement metrics, allowing businesses to optimize their communication strategies. Integration with existing customer relationship management (CRM) systems supports cohesive customer data management. Ideal for retailers, service providers, and businesses focused on customer experience, Kipsu enhances customer engagement, improves support responsiveness, and drives customer loyalty.

  • No, Kipsu does not offer a free version.

  • Yes, Kipsu offers a free trial.

  • No, Credit Card details are not required for the Kipsu trial.

  • No, Kipsu does not offer an API.

  • Kipsu offers support with the following options:
    • Email , Phone , Knowledge Base , FAQs/Forum

  • Kipsu supports the following languages:
    • English

  • Following are the typical users of the Kipsu:
    • Self-Employed , Small-Business , Midsize-Business

  • Kipsu supports the following deployment:
    • Cloud Hosted

  • Kipsu supports the following devices and operating systems:
    • Web-Based , iPhone , Android