Jeko Contact is a reporting software that enables organizations to analyze and report on customer interactions across multiple channels. Designed for customer service and sales teams, Jeko Contact consolidates data from phone calls, emails, chat, and social media, providing a complete view of customer engagement. The software’s customizable reporting tools allow users to track metrics such as response times, resolution rates, and customer satisfaction, helping teams improve service quality. Jeko Contact’s real-time analytics provide insights into customer trends, enabling businesses to make data-driven decisions. With integration capabilities, Jeko Contact connects with CRM and ticketing systems, ensuring accurate data flow and comprehensive reporting. Ideal for organizations looking to enhance customer support, Jeko Contact empowers teams to deliver exceptional service and improve customer satisfaction through informed strategies.
Promoservice Parma
Italy
Proprietary
Forecasting
