Inter-Tel Contact Center Suite is a robust telephony software designed to enhance communication and customer service in contact centers. It offers advanced call routing, interactive voice response (IVR), and real-time monitoring tools to improve the efficiency of call handling. With its user-friendly interface, agents can easily access customer information and track call metrics, enabling them to provide personalized service. The software supports multi-channel communication, including voice, email, and chat, allowing organizations to engage with customers across various platforms. Inter-Tel’s analytics and reporting features help managers evaluate performance and optimize workflows, making it an essential solution for businesses looking to improve customer engagement and operational efficiency.
Extenda Networks
Australia
Proprietary
Employee Directory