incident.io Overview

incident.io is a specialized incident management software designed to help organizations respond to and manage incidents effectively. This platform provides tools for incident tracking, reporting, and analysis, enabling teams to identify, respond to, and learn from incidents in real time. With features such as automated alerts, collaborative workflows, and post-incident reviews, incident.io enhances communication and coordination during critical situations. The software's intuitive dashboard allows users to monitor incident status, track resolution progress, and generate insights to improve future response strategies. By streamlining incident management processes, incident.io empowers organizations to minimize downtime, improve operational resilience, and enhance overall safety and compliance.

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Contact Details

  • Vendor Name Pineapple Technology
  • Founded
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Events Services, Public Safety

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incident.io Features

  • Arrow Icon Safety Incident Management
  • Arrow Icon Investigation Management
  • Arrow Icon On Call Scheduling
  • Arrow Icon Corrective and Preventive Actions (CAPA)
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Disaster Recovery
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Incident Reporting
  • Arrow Icon Audit Trail
  • Arrow Icon OSHA Compliance
  • Arrow Icon Status Tracking
  • Arrow Icon Communications Management
  • Arrow Icon IT Incident Management
  • Arrow Icon Ticket Management
  • Arrow Icon Artificial Intelligence

incident.io Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19 Per User

incident.io FAQs

incident.io is a specialized incident management software designed to help organizations respond to and manage incidents effectively. This platform provides tools for incident tracking, reporting, and analysis, enabling teams to identify, respond to, and learn from incidents in real time. With features such as automated alerts, collaborative workflows, and post-incident reviews, incident.io enhances communication and coordination during critical situations. The software's intuitive dashboard allows users to monitor incident status, track resolution progress, and generate insights to improve future response strategies. By streamlining incident management processes, incident.io empowers organizations to minimize downtime, improve operational resilience, and enhance overall safety and compliance.

  • No, incident.io does not offer a free version.

  • Yes, incident.io offers a free trial.

  • No, Credit Card details are not required for the incident.io trial.

  • incident.io offers the following pricing plans & packages:

    Basic

    $19 Per User

  • incident.io supports the following payment frequencies:

    • Monthly Subscription

  • No, incident.io does not offer an API.

  • incident.io offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • incident.io offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • incident.io supports the following languages:
    • English

  • Following are the typical users of the incident.io:
    • Self-Employed , Small-Business , Midsize-Business

  • incident.io supports the following deployment:
    • Cloud Hosted

  • incident.io supports the following devices and operating systems:
    • Web-Based